Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Real drtom
from Iowa
Gender:Male
Verified Purchase:Yes
As my prior “weapon” For trimming and edging became outdated and eventually quit, I finally used this product. The auto feed was helpful. Particular is now on or near the handle.
Still getting used to the detachable wheels, as they did detach a few times during usage. Still looking for an easier way to turn the head of the device from the handle.
The improved motor cut through edging that had grown out like a sharp knive cutting through hot butter. That was exciting.
I enjoyed the edging part enough that I did my yard as well as my neighbors yard. That’s two neighbors yards :-)
Looking forward to finally seeing how the “mower” feature works. The trimming component is fast and furious.
We’ll see how the second usage compares.
Still getting used to the detachable wheels, as they did detach a few times during usage. Still looking for an easier way to turn the head of the device from the handle.
The improved motor cut through edging that had grown out like a sharp knive cutting through hot butter. That was exciting.
I enjoyed the edging part enough that I did my yard as well as my neighbors yard. That’s two neighbors yards :-)
Looking forward to finally seeing how the “mower” feature works. The trimming component is fast and furious.
We’ll see how the second usage compares.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 14, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
5
Looking for one using 32 volt battery
on July 1, 2025
Posted by: Boomboom
from Warner Robins ga
Gender:Female
[This review was collected as part of a promotion.] My weed eater uses 32 volts and you advertising 20 volt do you still sell same one with 32 volt battery
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
My 1st lasted 10+ years- Worx trimmers are awesome
on June 21, 2025
Posted by: Mikee F
from Orlando Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I owned a previous model (similar but purchased over 10 years ago) I loved it so much that after beating it up for over 10 years I decided to buy a new one that has a few more perks like spare spool holder and wheels that convert it no only to an edger like the old one but also to a mini lawnmower for some smaller spaces that my riding mower can't get to. So far loving it as good as the old one if not a bit more:) If it lasts as long as the previous one I will be ecstatic.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Workout girl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this product so light and easy to use
Written by a customer while visiting worx.com
Customer Rating
5
12" String Trimmer put to the test
on June 13, 2025
Posted by: Anonymous
from Lincoln, CA
Gender:Male
My Worx string trimmer is at least 10 years old, more like 12+ and I really put it to the test recently. The back field behind our house was cut down by a tractor but only within 8 feet of our wall. I decided to clear the rest myself and did it all with my handy trimmer and two and a half 2Ah batteries!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
from Seattle, WA
Gender:Male
Verified Purchase:Yes
As always, Worx designed a perfect lawn tool. Easy to use amd versatile, the trimmer makes big jobs seem simple.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: WORX spools
Verified Purchase:Yes
20v revolution weed wacker
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 10, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: CGasperich
Verified Purchase:Yes
Can't wait to try it. Instructions not the clearest to me as to the safety guard screw. Otherwise no problem.
Written by a customer while visiting worx.com