Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
So easy and awesome to use
on June 3, 2020
Posted by: Dsnoopyb
from Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] A friend had one and it makes weed trimming so much easier.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
The unit is lightweight but battery...
on June 3, 2020
Posted by: Immaculate Lawn
from Eastern WA
Gender:Male
I have used this twice a week for the last month. Pros: the machine is lightweight
The wheels can be moved to different locations to assist with trimming (edging is my favorite but it took a few times to get the hang of it)
Adjustments on the handle and lower portion are nice
The wheels can be moved to different locations to assist with trimming (edging is my favorite but it took a few times to get the hang of it)
Adjustments on the handle and lower portion are nice
Easy to change the string and release new string with a push of a button
Cons: battery life is terrible, 2ah is not even close to enough even for my small yard
The machine goes through string too quickly (cheap/low quality string? Too thin?)
Charger is bulky and slow
The machine goes through string too quickly (cheap/low quality string? Too thin?)
Charger is bulky and slow
I would recommend this to a friend!
Response from worx.comBy Jasmine D , Customer experience , June 11, 2020
Greetings from WORX! We appreciate your feedback as it helps us to further assist! To better assist with your battery runtime we do have a option of a 20 volt battery with a higher amp that will double your run time for your trimmer. Here will be the link via WORX.com for the higher amp battery. https://www.worx.com/20v-maxlithium-4-0-ah-battery-wa3578.html. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great Product
on June 4, 2020
Posted by: TallGuy
from Hamilton, Michigan
Gender:Male
[This review was collected as part of a promotion.] I was sick of trying to start my old trimmer and always having to replace the string. I don’t have a lot of trimming to do but enough to warrant needing a trimmer. I wanted something light weight and easy to use. This trimmer fit that! It has done the work I needed easily. It’s very light weight and easy to use. I was a bit skeptical about the length, because I’m 6’10”, but with the telescopic frame it has worked great! I gave this product 5 stars because it has worked so well. If I had to knock it down about anything it’s that there is only one string. My last trimmer had two but so far I love it!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works great.
on June 4, 2020
Posted by: Monie44
from Villages
Gender:Female
This product is all that it says it is. I'm a 76 year old woman and was able to assemble it and work it. Light weight and has power.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
on June 6, 2020
Posted by: Juju Georgia
from Georgia
Gender:Female
Very good and easy to use. My only thing is we did not get our spool holder. Don’t know how to get spools for life
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works as promised!!!!
on June 6, 2020
Posted by: Troymailman
from Troy, NY
Gender:Male
Just received and have used twice. Spool hasn’t broken as advertised. Love the edger and the trimmer aspect.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
"worx" as advertised !
on June 6, 2020
Posted by: margine
from Attleboro, MA
Gender:Female
[This review was collected as part of a promotion.] I'm 72 and found this machine simple to use, light and easy to maneuver. It Worx great!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Happy with this purchase.
on June 6, 2020
Posted by: Dogals
from Odenville, AL
Gender:Male
[This review was collected as part of a promotion.] When it came time to replace my Worx weed eater I replaced it with the new model that had the button that advances the string. Works great. I will consider other Worx products in the future.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com