Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
My right hand ‘man’!
on June 2, 2020
Posted by: Mommadonna
from Louisville
Gender:Female
Luv this product! Great for women who love to do gardening. Versatile and light weight.
So OCD with my Worx that I reordered 3 pkgs of refill for twine.
So OCD with my Worx that I reordered 3 pkgs of refill for twine.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing!
on June 2, 2020
Posted by: Heather88
from Mid Michigan
Gender:Female
[This review was collected as part of a promotion.] Wow, I have owned many weed trimmers. One every year because they never last no matter how much money I invest in them. I have only owned this trimmer for a month and have used it 4 times. It is so light and easy to use, I love it. I happen to watch a infomercial about two months ago and couldnt believe my eyes, I had to buy the next day. Trimmer, edgers and mini mower all in one. And yes I have used all the features including the auto string release. So happy, I will definitely be ordering other products soon.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works great.
on June 2, 2020
Posted by: JLylesF
from Portland, OR
Gender:Male
Grass trimmer works much better than other manufacturers' models I have owned. The string/line appears to be stronger and last longer.
However, we ordered this grass trimmer with the lifetime supply of string/line. No instructions on how to order more string/line have been provided to us.
However, we ordered this grass trimmer with the lifetime supply of string/line. No instructions on how to order more string/line have been provided to us.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
light easy to use great for grandsons
on June 2, 2020
Posted by: redneck farmer
from wv
Gender:Male
[This review was collected as part of a promotion.] bought for kids to help pawpaw
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Overall great trimmer!
on June 2, 2020
Posted by: Danny34
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] This is definitely a great trimmer! It's light, versatile, and extremely practical. I really enjoy all the features on this tool and can see worx definitely put a lot of thought into it. I have a small lawn and enjoy to keep up with the yard work. I definitely prefer the worx revolution to my previous gas trimmer. The only drawback and reason I did not give a 5 star rating is how long the battery runs before having to recharge. My 2.0 battery runs for about 20-25 minutes and then needs to recharge for about an hour. Eventhough my lawn is small it takes me 2 charges to finish my front and back lawn. I wish that it would come with at least 2 batteries on the standard package. Overall I would definitely recommend the revolution but recommend to get an extra battery. Thank you worx for a great product!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and very easy to use
on June 3, 2020
Posted by: Shiron
from Edwardsville Illinois
Gender:Male
I purchased this trimmer so I could get rid of my gas trimmer. It is easy to use and all the many features makes it an exultant buy. Very happy with the trimer.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use
on June 3, 2020
Posted by: Jink
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] I bought this almost a month ago and it does its job! But I wish the battery would last little bit longer..
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Trying to contact Worx
on June 3, 2020
Posted by: Caalden
from Marietta Ohio
Gender:Female
[This review was collected as part of a promotion.] I bought a weed eater. It was supposed to have two batteries only came with one. Now I can’t contact worx to fix this problem.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 5, 2020
Thank you for sharing your review! We greatly appreciate your feedback! It appears as though your issue has been resolved, but if you have any additional question please call our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com