Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
2nd Worx Weed Trimmer
on May 29, 2020
Posted by: alamogirl
from TX
This trimmer is lighter than the previous one. It comes assembled except you have to screw on the black cover. It's easy to handle and use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love it
on May 29, 2020
Posted by: Shani 40
from Southeast iowa
Gender:Female
Needed a new weed eater and this is s great buy love the many options it has
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight!
on May 30, 2020
Posted by: Clause
from Florida
Gender:Male
I was tired of mixing and storing gas for my trimmer.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Replacement and upgrade.
on May 30, 2020
Posted by: donschlosser88
from OldTown, Fl.
Gender:Male
[This review was collected as part of a promotion.] Bought this new trimmer to replace our old one. Our original Worx trimmer lasted 5 years, and was used on a regular basis. Couldn’t be happier with the longevity! This new trimmer works even better and I’m sure will give us years of great service. Great products! Keep up the good work!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on May 30, 2020
Posted by: Omac
from Milwaukee wi
Gender:Male
[This review was collected as part of a promotion.] I thought this came with 2 batteries
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your review! We are excited to hear you are enjoying the trimmer! This trimmer comes with one battery and a quick charger. Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
weedeater
on May 30, 2020
Posted by: debbiec
from san bernardino. ca
Gender:Female
excellent tool. very happy with my purchase
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
DWDevol
on May 30, 2020
Posted by: Bamboo 47
from Athens Ohio
Gender:Male
[This review was collected as part of a promotion.] This is my second Worx weed eater and like the first one it is preforming as I expected. The additions of the string advancer was a good add but I bet I will eat through the string! Time will tell if it will hold up like my old one, which I stll have and will use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
need to return it
on May 30, 2020
Posted by: arley
from stoutsville,ohio 43154
Gender:Male
just got the thing and do like it need to return it but can not get thur to talk to anyone why ?
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 22, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com