Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
great for tight spaces
on September 6, 2021
Posted by: Lu B
from northeast PA
Gender:Female
After I took the wheels off, it mowed wonderfully. No electric cord to fight with. The battery did not last long enough to do the entire yard. It is wonderful for those tight spaces and under furniture. Saved a lot of hastle fighting with the electric cord for those hard to get to spaces. Love all the adjustments that other weed wackers do not have.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Made cheap!
on September 6, 2021
Posted by: Vic55
from Louisburg, Kansas
Gender:Female
I bought this about a month ago, first time I used it as a edger after about 15 minutes the screws on the guard was stripped and wouldn't stay tightened. I loved the idea of being able to use it in 3 different positions but you can't expect a screw to stay tight in a plastic fitting! Otherwise it would of been a great product, but for the money not worth it. I also had to buy the second battery which most other brands give you one for this price.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 8, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Ideally Suited
on September 5, 2021
Posted by: Spymaster 68
from Alabama
Gender:Male
[This review was collected as part of a promotion.] This is the second Worx string trimmer that we have owned, the first an older model. Can’t say how much better new and improved model is, faster battery charging times, cut in half compared to older model, battery level indicator a big plus, line release feature a nice. Overall my wife who is the user loves it tremendously and highly recommends
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
on September 4, 2021
Posted by: Hobodo
from Apalachicola
Gender:Male
Low power and short battery life after charge
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, September 7, 2021
Thank you for sharing your feedback and review with us! With the supplied 2.0Ah battery, one can expect up to 30 minutes of run time. WORX offers 4.0Ah 20 volt batteries that provide up to 1 hour of run time. The GT Revolution has a no-load speed of 760 RPM. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We are more than happy to assist!
Written by a customer while visiting worx.com
Customer Rating
5
20V Power 12" String Trimmer
on September 4, 2021
Posted by: Rudy 121
[This review was collected as part of a promotion.] I bought the 20v power string trimmer a few weeks ago and I am glad I did. The product is dependable, works hard, and very lightweight. It is customer friendly and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Better features
on September 3, 2021
Posted by: John53
from Jacksonville FL
Gender:Male
I’ve always wanted a trimmer/edger. This has been my best purchase. I can do more work in less time.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worth every penny !
on September 3, 2021
Posted by: Cheeka and Ollie
from SW Florida
Gender:Female
So easy to grab and go. Very light and easy to use. I love the wheel feature, you can just walk behind it is like an extremely light lawn mower. It's great ! I love it! I am looking at some of their other products now as well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Quality Abound
on August 30, 2021
Posted by: Roger805
from Camarillo, CA
Gender:Male
[This review was collected as part of a promotion.] This tool is the best purchase I have made in a long time. Easy to assemble and works great!
I would recommend this to a friend!
Written by a customer while visiting worx.com