Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
So impressed
on August 23, 2022
Posted by: Linda A
from Perry, Ohio
Gender:Female
I absolutely love my trimmer. I'm 64 years old , it's so light weight easy to use the features are amazing. I'm so impressed with this trimmer that I've bought them for gifts.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Best
on May 25, 2023
Posted by: Moreclever Mike
from Al
Gender:Male
[This review was collected as part of a promotion.] This is my 2nd since the movers lost or stolen my last one , both were great that’s why I reordered again .
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use and lightweight
on June 15, 2023
Posted by: young at heart
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] As a tall female I love the lightweight and the extendable length function. I don't have near the back troubles I used to have with my previous one. Thanks for another great product!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light and does the job
on September 5, 2023
Posted by: Akjaa620
from Throop Pa
Gender:Male
[This review was collected as part of a promotion.] Use on a 1/2 acre yard. Easy to handle not a back breaker to carry. Uses same battery as drill and blower which is convenient. Cuts through heavy grass along my fence. Does a great job edging driveway whelp help get a straight line. Good product.
Written by a customer while visiting worx.com
Posted by: JimtheGrassGuy
Verified Purchase:Yes
The Worx 20V Power Share GT 12" String Trimmer works great! I have used it for trimming and edging my driveway and sidewalks. The auto string advance works great too!
Written by a customer while visiting worx.com
Customer Rating
5
Looking for one using 32 volt battery
on July 1, 2025
Posted by: Boomboom
from Warner Robins ga
Gender:Female
[This review was collected as part of a promotion.] My weed eater uses 32 volts and you advertising 20 volt do you still sell same one with 32 volt battery
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: TessQuig
Verified Purchase:Yes
This is my 3rd trimmer in 15 years. The last gf ave out after 10 yrs. 3 acre hobby farm, not some kittle lot in town. LOVE IT, well made,holds up well
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Had high hopes
on May 5, 2020
Posted by: Sue56
from SC
I am disabled and hoped the wheels on this tool would allow me to do a few things in my yard while I’m stuck with my cane. The problem is the locking feature at the base of the shaft does not work, rendering the tool unsafe.
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, May 8, 2020
Hey there Sue! Thank you for sharing this review. The lock switch on the WG170 trimmer head should be operating normally for safety and comfort. We would be more than happy to get this resolved for you under your 3-year warranty! Please be on the lookout for an email from me so that we can further discuss this matter.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com