Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Awesome
on September 28, 2021
Posted by: Marge13
from Lewisville,Tx
This is my second trimmer that I purchased.
Great product
Great product
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Bad power - Battery
on September 24, 2021
Posted by: Sam1956
from Philadelphia Pa
Gender:Male
[This review was collected as part of a promotion.] I brought this 2 weeks ago and battery barely ran for 20 minutes
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 27, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The 2.0Ah 20 Volt Max Lithium Battery is designed to provide enough working time per charge to trim up to the average 1/4 acre yard on one charge. Actual results may vary depending on the density of the grass or weeds you’re cutting or the age of the battery pack.
Written by a customer while visiting worx.com
Customer Rating
5
20v power share got string trimmer
on September 24, 2021
Posted by: Yard v3
from Austin Tx
Gender:Female
[This review was collected as part of a promotion.] Bought it last month to replace an earlier model that ran so well, we decided to get another. The model it replaced was purchased 5 yrs ago and it was excellent. Expect this one to be the same.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great trimmer but
on September 24, 2021
Posted by: oldheel
from SE NC
Gender:Male
Love the trimmer but hate that the wheels will not stay on when trimming the curb and sidewalk. Solutions welcomed....
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight
on September 23, 2021
Posted by: Cliff0033
from Georgia
Gender:Male
I purchased this a few weeks ago and it was exactly what I needed. It's lightweight and easy to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on September 21, 2021
Posted by: Barb327
[This review was collected as part of a promotion.] Bought for something lighter for my husband to
Use. It is perfect and very powerful
Use. It is perfect and very powerful
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
elecctric motor busted after one year
on September 17, 2021
Posted by: ralph71
from trinity tx
Gender:Male
There is no repair shop to get parts the motor hums but nothing turns help!!!
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 20, 2021
Thank you for bringing this to our attention. We'd are more than happy to provide you with a solution. WORX tools are covered by a three-year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679. Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
light and easy to use
on September 16, 2021
Posted by: Johnboy76
from Oklahoma
Gender:Male
[This review was collected as part of a promotion.] I have had my Works about 2 months. I saw that where you lock and unlock to adjust the head from edging to mowing is broke and makes it hard to keep the head in the proper position to edge! Is there anything I can do to fix this?
Written by a customer while visiting worx.com