Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
Terrible battery life
on November 2, 2021
Posted by: Rosiesdad
from Abington, MA
My WORX trimmer has terrible battery life. They are worn out a a few charges and replacement batteries cost big bucks. I'll sell this trimmer in a yard sale for a fraction of what I originally paid for it. Caviet emptor
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 3, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Sensational
on November 2, 2021
Posted by: Stubborn
from Va Beach,VA
Gender:Female
I am 82 and want to continue taking care of my yard,this tool makes that possible.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent weed eater
on October 14, 2021
Posted by: Jeab4
Gender:Female
A friend recommended this product and I am glad that she did.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfection
on October 10, 2021
Posted by: Power house 68
from New jampshire
Gender:Male
I now have 2 of the trimmers and very pleased with both
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product!
on October 4, 2021
Posted by: Elcee1969
from Texas
Gender:Female
[This review was collected as part of a promotion.] We are very happy with this! My dad has shoulder pain, but loves to do his yard work. This is light weight and much easier for him to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Better than the one I had several years ago.
on October 4, 2021
Posted by: Not on social
from Brandon,.FL
Gender:Female
I STILL can't figure out how to make it a trimmer:) YouTube here I come!
Also, the battery doesn't show charge level.
Also, the battery doesn't show charge level.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , October 4, 2021
Hi there, thank you for sharing your experience and review! We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
The best
on October 2, 2021
Posted by: MissyMeToo
from Mangum Oklahoma
Gender:Female
I have used several weed eaters over the years, and this is honestly by far, the best in every way. Would 100 percent buy again.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worx for me!
on October 1, 2021
Posted by: 2pop
from Nassau county, NY
Gender:Male
Not only a great string trimmer,it does a great job edging.
I would recommend this to a friend!
Written by a customer while visiting worx.com