Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great features!
on April 7, 2022
Posted by: Asce
from Los Angeles, CA
Gender:Male
I purchased two weeks ago. Highly recommend. Gets the job done.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Batteries
on April 4, 2022
Posted by: LenaMO
from Houston
Gender:Female
Batteries do Not last after charging you get a 15 minutes then the battery dies and the weedeater doesn't release when we try to use release button we bought the blower and weedeater
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , April 5, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback. Our 20V batteries work on a variety of tools and have average runtimes of up to 15 -30 minutes on the grass trimmer. For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
In order to use your automatic line feed system, you must first remove your battery, then manually feed the line about 2 inches out at the bottom. Feeding the line out this small bit is to ensure you can tell if the line has fed out or not. Once this is done, place the battery back on the tool and, while running the trimmer normally, click on the line feed button several times WITHOUT letting go of the trigger. This will cause your trimmer to turn on and off repeatedly, but once you click the button several times, you will be able to notice at the bottom that your line has fed out normally.
In order to use your automatic line feed system, you must first remove your battery, then manually feed the line about 2 inches out at the bottom. Feeding the line out this small bit is to ensure you can tell if the line has fed out or not. Once this is done, place the battery back on the tool and, while running the trimmer normally, click on the line feed button several times WITHOUT letting go of the trigger. This will cause your trimmer to turn on and off repeatedly, but once you click the button several times, you will be able to notice at the bottom that your line has fed out normally.
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on March 29, 2022
Posted by: Wyogem
from Wyoming
Gender:Female
I have owned my trimmer for at least 7 years no problems. I bought extra batteries so I could do my whole yard. I brag all the time on the light weight, easy to maneuver. My neighbor who is 84 female bought one. You couldn't talk her out of it. No problem with the string, it last for a very long time. I will not give it up my trimmer. I brag on it all the time.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worx Trimmer
on March 28, 2022
Posted by: Anonymous
from Skagit County, Wa
Gender:Female
Love the style of this trimmer
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It worx
on March 27, 2022
Posted by: Bpworx
Gender:Male
I bought this roughly a month ago and couldn’t be happier. The price is fair in my opinion and really saves me a lot of time being able to switch from an edger to a weed eater within seconds. Highly recommend for residential housing.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Do not waste your money!
on March 24, 2022
Posted by: Melanie Rod
from Houston texas
Gender:Female
I purchased this because of the ad, but really does not work the string does not last.As soon as it touches a Rock or metal it breaks making the string break constantly. That's probably the reason they give you free string replacements. My opinion don't waste your money
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Does a great job
on March 23, 2022
Posted by: Bilobi
from Biloxi
Gender:Male
Great trimmer good edger, love the push button feed
Written by a customer while visiting worx.com
Customer Rating
5
The best!
on March 22, 2022
Posted by: LJA 39
from Baltimore, md
Gender:Male
[This review was collected as part of a promotion.] This is my 2nd trimmer that I bought! This for my daughter! I love mine! Battery lasts, string lasts and as an edger it is better than gas edger! I also have several other Worx tools, and are great!
I would recommend this to a friend!
Written by a customer while visiting worx.com