Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Worx Does the Work
on May 8, 2022
Posted by: Dave G
from Joliet, IL
Gender:Male
This is the easiest to operate, and most versatile trimmer I have ever owned.
Gets the job done.
Gets the job done.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy going!
on May 7, 2022
Posted by: Oopercay
from Ardmore, Oklahoma
Gender:Female
This is the lightest and easiest to use! Love it!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love It
on May 6, 2022
Posted by: Jammaw1010
from Texas
Gender:Female
I love this trimmer the quality for price I paid is outstanding! I have radial tunnel syndrome in both forearms and have had surgery on one arm, my previous trimmer vibrated so bad that when I was finished my forearms and hands were shaking and sore. I have used my new worx trimmer a couple of times now and not one problem has appeared with my forearms or hands so thankful I made this purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great features!
on May 5, 2022
Posted by: Mimruth
Gender:Female
I really like how you adjust so many parts on the trimmer so that it is comfortable to hold. Using this made weed eating fun!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it!
on May 4, 2022
Posted by: Patti1781
Gender:Female
[This review was collected as part of a promotion.] I have multiple worx products. This lightweight model is powerful to do all my needs. I have not been disappointed in any of my purchases. In fact, I have given them as gifts to family. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect for me!
on May 4, 2022
Posted by: Cat1966
from Conway, SC
Gender:Female
[This review was collected as part of a promotion.] I am a small woman tired of waiting on the men in my life to trim my property! My elderly mother had your trimmer and loaned hers to me. I fell in love! Such independence! Now I am so excited to trim my property! The battery lasts about 10 minutes longer than I do so I trim a little a few times a week and I couldn't be happier!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Weed eater
on May 3, 2022
Posted by: Sam the man
from Nevada mo
Gender:Male
It's really light. I just wish it could hold bigger weed eater string because it breaks eazy and the battery it came with don't hold a charge like it used to!
I would recommend this to a friend!
Response from worx.comBy Destynee Edwards, Customer Experience , May 4, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We recommend storing the spools in a cool, dry place. The spool line is made of a biodegradable material so that it easily breaks down without impacting the environment. This makes the spools of line very delicate and in extreme weather situations, the line will begin to melt and fuse together. To combat this, the spools of line can be unwound and rewound to ensure that the line will properly feed when placed in the grass trimmer. Worx batteries are covered by a 3 year manufacture warranty. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST
Written by a customer while visiting worx.com
Customer Rating
4
Light weight
on May 2, 2022
Posted by: Farm2
from Springville N.Y.
Gender:Male
[This review was collected as part of a promotion.] Have not used it yet , still to early ,but can t wait to use it
I would recommend this to a friend!
Written by a customer while visiting worx.com