Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
on September 4, 2021
Posted by: Hobodo
from Apalachicola
Gender:Male
Low power and short battery life after charge
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, September 7, 2021
Thank you for sharing your feedback and review with us! With the supplied 2.0Ah battery, one can expect up to 30 minutes of run time. WORX offers 4.0Ah 20 volt batteries that provide up to 1 hour of run time. The GT Revolution has a no-load speed of 760 RPM. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We are more than happy to assist!
Written by a customer while visiting worx.com
Customer Rating
5
Do not waste your money!
on March 24, 2022
Posted by: Melanie Rod
from Houston texas
Gender:Female
I purchased this because of the ad, but really does not work the string does not last.As soon as it touches a Rock or metal it breaks making the string break constantly. That's probably the reason they give you free string replacements. My opinion don't waste your money
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
GT Revolution Line Trimmer
on May 2, 2020
Posted by: My tools
from Tennessee
Gender:Female
I purchased this trimmer a couple of years ago and it is undoubtedly one of the best purchases I have ever made!!! I am a 63 year old woman who has had cancer, so I can’t use heavy tools. I love to work in my yard so I thought I would give this a try. It works great and has all the power I need. I can do all my trimming several times on one battery charge! Thank you WORX!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not as described
on June 10, 2020
Posted by: Sally arey
from Dayton, Virginia
Gender:Female
I got my trimmer yesterday and it's not the 3in1 trimmer ... no wheels ...I have been trying to contact support i can't get through
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 11, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. We are more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Too weak
on September 18, 2020
Posted by: Darian1718
from Missouri
Gender:Male
Not powerful enough. Holding the button down to long hurts my thumb, should have been creative with that part.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, September 22, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This information will be passed up to the appropriate department. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
on June 29, 2021
Posted by: Misty39
from Arkansas
Gender:Male
Love this product! It does exactly what I need it too!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Bought it for hubby--HE LOVES it!!!
on July 1, 2021
Posted by: Vanessasgrandma
from Eastern PA
Gender:Female
My husband says this item is really great! The charge lasts long enough to do the work he needs to do and the trimmer really cuts the weeds and grass. There are guards to protect MY FLOWER GARDEN and keeps him out of hot water!!! LOL!
BUT this item is exactly as advertised and I would recommend it (already have) to friends and relatives! We are Senior Citizens and the lighter weight is a big plus.
After our wonderful experience with Aerocart and other products from Worx---we trust them to have quality products!
BUT this item is exactly as advertised and I would recommend it (already have) to friends and relatives! We are Senior Citizens and the lighter weight is a big plus.
After our wonderful experience with Aerocart and other products from Worx---we trust them to have quality products!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great purchase
on July 10, 2021
Posted by: Earbobgirl
from Shreveport, Louisiana
Gender:Female
My 82 year old mom saw an infomercial for the string trimmer and really wanted one. I ordered it online, it came quickly, and my mom was able to assemble it easily. She has been using it a lot and loves it. She was able to clean up her fence line and trim around her flower beds. It’s light enough for her use it for long stretches of work, but sturdy enough for any task in her yard. I have an older corded Worx string trimmer that I have been using for 6 or 7 years but I am thinking of upgrading to this battery operated model.
I would recommend this to a friend!
Written by a customer while visiting worx.com