Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
It’s great
on May 14, 2020
Posted by: Anonymous
from Arvada, Co
I’ve had mine for a couple years! I love the edging feature!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lite weight, easy to handle
on July 31, 2020
Posted by: Stephie63
from Roseto PA
Gender:Female
[This review was collected as part of a promotion.] I bought one 6 years ago and its not working anymore so I just bought another one because its so easy to handle and lite weight'
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on May 14, 2020
Posted by: Little mary
from Ohio
Gender:Female
[This review was collected as part of a promotion.] I have leaf blower small lawn mower and the big one also 2 weed eaters would not hav any other than the worx
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on June 28, 2020
Posted by: Robbi406
from Niagara Falls NY
Gender:Female
I bought this a couple weeks ago I love it!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
on September 4, 2021
Posted by: Hobodo
from Apalachicola
Gender:Male
Low power and short battery life after charge
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, September 7, 2021
Thank you for sharing your feedback and review with us! With the supplied 2.0Ah battery, one can expect up to 30 minutes of run time. WORX offers 4.0Ah 20 volt batteries that provide up to 1 hour of run time. The GT Revolution has a no-load speed of 760 RPM. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We are more than happy to assist!
Written by a customer while visiting worx.com
Customer Rating
5
Do not waste your money!
on March 24, 2022
Posted by: Melanie Rod
from Houston texas
Gender:Female
I purchased this because of the ad, but really does not work the string does not last.As soon as it touches a Rock or metal it breaks making the string break constantly. That's probably the reason they give you free string replacements. My opinion don't waste your money
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
GT Revolution Line Trimmer
on May 2, 2020
Posted by: My tools
from Tennessee
Gender:Female
I purchased this trimmer a couple of years ago and it is undoubtedly one of the best purchases I have ever made!!! I am a 63 year old woman who has had cancer, so I can’t use heavy tools. I love to work in my yard so I thought I would give this a try. It works great and has all the power I need. I can do all my trimming several times on one battery charge! Thank you WORX!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not as described
on June 10, 2020
Posted by: Sally arey
from Dayton, Virginia
Gender:Female
I got my trimmer yesterday and it's not the 3in1 trimmer ... no wheels ...I have been trying to contact support i can't get through
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 11, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. We are more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com