Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Trimmer
on June 2, 2022
Posted by: Irishmist
from Windsor. Ct
Gender:Male
[This review was collected as part of a promotion.] Just got the new trimmer and it works great, very nice.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy use. So light
on June 2, 2022
Posted by: Musick
from Carlsbad, NM
Gender:Female
I bought this to edge with. I know as soon as I get used to it, it will be great, a little ruff right now.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Love the different features
on June 2, 2022
Posted by: Kpduty
from Bluff City Tn
Gender:Female
I got this 2 weeks ago and I really like it except the battery doesn’t last very long. I thought that it came with two batteries but I guess I bought the wrong one. I seen your add on TV and it showed two batteries and a less price. Guess I should have waited, but I really like the worx.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Better then I expected.
on June 1, 2022
Posted by: Way80
from Valpo, In
Gender:Male
Have bought WORX for years. This is the Best.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
I Love This Trimmer!
on May 31, 2022
Posted by: Aquarubra
from Tennessee
Gender:Female
This is is the third trimmer I bought in my life and by far the best one! The lightweight easy to adjust and use features flow easily from trimming to edgeing to mowing. And to make it just a bit easier there is an extra spool of string that attatches to the handle so you don't have to go back inside to find it when you run out. The battery is strong enough that I can finish my yard easily before running. out of juice. Now I look forward to trimming my yard.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Greatest weed eater Ever!
on May 31, 2022
Posted by: Sonoraaum
from Sonora, Ca.
Gender:Male
[This review was collected as part of a promotion.] I bought one two months ago and have bought 3 more since, for renter, daughter and grandson.It is the perfect battery powered weed eater bar none.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on May 30, 2022
Posted by: LinB
from Missouri Valley IA
Gender:Female
I really do like my new 3 in 1 weed eater
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Disappointed
on May 29, 2022
Posted by: zena3546
from Texas
Gender:Female
I bought this end of last yr and let me say i have always loved and used these but i have one HUGEEEEE issue now. They moved the handle adjuster to the side and down (orange button) It WAS on the handle so when holding handle, I could pull up on it and you could adjust the handle. NOW I have to stop weedeating, reach around to the side and push button to adjust handle. This is a TOTAL NIGHTMARE. I am not sure how long I can use this like this now. It really slows me down alot. VERY disappointed in Worx. Apparently they don't use these themselves or they would know. I hope they change this back. OH and they USE TO give you a holder for hanging on the wall. They stopped that also. Must be getting cheap with their products. Total disappointment. Why change what was working and easier to use....SMH
I would recommend this to a friend!
Response from worx.comBy Grace Jolley, customer experience, July 22, 2022
Hello Valued Customer! We are always open to learning more about where we can improve. Your WORX experience helps us grow with your lawn, garden, and DIY needs. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm eastern time. We'd be more than happy to assist you.
Written by a customer while visiting worx.com