Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Nice power
on May 6, 2023
Posted by: Mryanny
from Pittsburgh
Gender:Female
This trimmer is a replacement of my 7yr old WORX trimmer. Very happy with the improvements and it's working like a champ.
That's why I buy WORX tools.
That's why I buy WORX tools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use/lightweight
on June 6, 2023
Posted by: Nayn
from Maryland
Gender:Female
I am a 73 yr old female and I bought this for myself. I have 1.5 acres and many trees. This string trimmer is very lightweight, works extremely well and is a breeze to handle!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Trimmer!
on June 9, 2023
Posted by: PhillyBee
from SE Lower Michigan
Gender:Female
[This review was collected as part of a promotion.] I love this tool! It is so much more than a trimmer; it also edges and can be used as a mini-mower, depending on where the wheels are placed. But to me, a 68 y.o. female who does her own yard work, the best feature is the edger. I've always hated using the unweildy electric edger, but this tool makes it so much easier. Although it is not as lightweight as the video implies (I would never be able to use it with one hand) it is very easy to manipulate. This is my third Worx product and I'm certain that it won't be my last, especially since I can share the battery with other products. If I had to take off points for anything, it would be delivery. It should not take two weeks for something to go from SC to MI, but now that I finally have it and can use it, I am very pleased!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Loved this! Before it broke right after warranty
on July 1, 2023
Posted by: BW82
from Ohio
Gender:Male
[This review was collected as part of a promotion.] I'm currently shopping around to replace my Worx trimmer I bought in 2019. I wish the quality matched the functionality.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 13, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the Worx 20V Power Share GT Revolution 12" String Trimmer did not meet your expectations. Thank you for your feedback as this helps us on how we can improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Very useful and easy to operate
on July 9, 2023
Posted by: Nanny Em
from New Hampshire
Gender:Female
First of all, it's battery powered. No gas powered motor to understand or maintain, no cord to pull, no frustration. Just push one button and pull up on the handle and it works! Second, it's light-weight and doesn't tire my arms. Better yet, I can let it rest on it's wheels if it's in lawn mower mode. Third, the battery lasts long enough to do my front yard. Forth, just one hour on the charger while I take a break, and I can tackle my back yard, which was terribly overgrown. It's powerful enough to take down wild rose bushes. Finally, I can install a new spool of string in minutes, and, when needed, I can order more spools for free. I doubt there is a better trimmer on the market.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Trimmer!
on July 12, 2023
Posted by: GirlMom
from Louisiana
Gender:Female
I purchased this trimmer in May 2022. This has been my only trimmer, and it has been used repeatedly since the day I received it. The battery life is as good as the first time is was used. It is lightweight and dependable.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Love it but there is no blade to cut the string
on August 12, 2023
Posted by: loveWORXtls
from Huntsville AL
Gender:Male
Is there supposed to be a blade to cut the string like on other brands? I used it a few times, love it, and ordered the snap in string replacements. However there is no cutting the string. I can feed it out and cut it with a shear but I feel like it should have a blade. Am I wrong? I have looked for a replacement blade part and can find nothing. HELP?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Too hard to convert
on August 20, 2023
Posted by: Corenthia
from South carolina
Gender:Female
I found this edger to be the difficult to convert to its other positions. As a small woman I found it almost impossible to turn the head for the edger. Sometimes I just give up and put the edger away. The feed button is too far from the
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, August 22, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG170 did not meet your expectations. We appreciate your feedback as this will help us to improve with our products. -Shelby L.
Written by a customer while visiting worx.com