Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6 out of 5
4.6
(980 Reviews)
Open Ratings Snapshot
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product. 
(
853 out of 935
)
Best Buy Privacy Policy
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5 out of 5
5
Worx great!
on July 6, 2022
Posted by: CD4162
from Clearwater, Kansas
Gender:Female
Our previous Worx weed trimmer lasted 5 years which was more than expected since we use it on our farm property with tough landscaping and weeds. I’m sure we will get at least that much use out of the new unit.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great Trimmer
on July 2, 2022
Posted by: Ken05
from Alamogordo NM
Gender:Male
Bought to replace my three year old one. The only trimmer I will buy
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
Worth the price
on July 1, 2022
Posted by: Bmts1234
from Michigan
Gender:Male
Lightweight and simple to use. Battery lasts 35/40 minutes. Ideal for well maintained, medium size yards.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
Worx excels again!
on June 30, 2022
Posted by: roxieb
from Wilmington, DE
Gender:Male
I have had a Worx trimmer/edger for the last ten years. Finally needed a new one. Opted for the GT Revolution and an very satisfied with my purchase. The trimming and edging are a breeze and some of the new features (convenience mower, automatic line feed, etc.) are welcome enhancements to my 10 year old Worx trimmer/edger. The only reason I did not rate 5 stars was that I have only had it for a month!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
Great
on June 29, 2022
Posted by: Bob201
from Stanford, MT
Gender:Male
[This review was collected as part of a promotion.] I wish I would’ve got it last year
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
GT Revolution trimmer
on June 29, 2022
Posted by: Debbie67
from Schererville, IN
Gender:Female
Still getting used to this new trimmer. Glad it can trim and edge. That was the primary reason I bought it. Wish you actually had a video that showed where you were supposed to turn something to change guard. I truly am mechanically challenged but I'm getting it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Exceptional battery powered trimmer!!
on June 28, 2022
Posted by: DiddyFromOhio
from Cincinnati, Ohio
Gender:Male
[This review was collected as part of a promotion.] This is one of the best battery powered trimmers I have ever used! I have tried many different battery powered trimmers over the years. And most I have been very disappointed in. Their batter would dry up half way through the job, or they were heavy and hard to use. This trimmer is light, and simple. It has a battery that will last my entire yard (have about 1/2 acre) and that includes my outbuilding trimming. The power it has is nice; while other trimmers may have more power, this one does the job well, and the batter won't quit on you! Love this trimmer!!!!!!!!!!!!! Highly recommend it!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2 out of 5
2
one string?
on June 27, 2022
Posted by: Fors43
from Edmonds, WA
Gender:Male
One string causes it to bog down on just a bit of long grass. These things should be two string minimum for effectiveness. Below average performance
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 25, 2022
Hello Valued Worx Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
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