Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Worx excels again!
on June 30, 2022
Posted by: roxieb
from Wilmington, DE
Gender:Male
I have had a Worx trimmer/edger for the last ten years. Finally needed a new one. Opted for the GT Revolution and an very satisfied with my purchase. The trimming and edging are a breeze and some of the new features (convenience mower, automatic line feed, etc.) are welcome enhancements to my 10 year old Worx trimmer/edger. The only reason I did not rate 5 stars was that I have only had it for a month!
Still getting used to this new trimmer. Glad it can trim and edge. That was the primary reason I bought it. Wish you actually had a video that showed where you were supposed to turn something to change guard. I truly am mechanically challenged but I'm getting it.
[This review was collected as part of a promotion.] This is one of the best battery powered trimmers I have ever used! I have tried many different battery powered trimmers over the years. And most I have been very disappointed in. Their batter would dry up half way through the job, or they were heavy and hard to use. This trimmer is light, and simple. It has a battery that will last my entire yard (have about 1/2 acre) and that includes my outbuilding trimming. The power it has is nice; while other trimmers may have more power, this one does the job well, and the batter won't quit on you! Love this trimmer!!!!!!!!!!!!! Highly recommend it!!!!!!!!
One string causes it to bog down on just a bit of long grass. These things should be two string minimum for effectiveness. Below average performance
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 25, 2022
Hello Valued Worx Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
I had the GT 2.0 for several years and upgraded to the GT Revolution. While it is very similar, there are some important upgrades that make it a worthwhile upgrade. Having the manual feed button helps a lot when edging since the 2.0 would sometimes not auto feed enough line making it difficult to cut deep enough. The little slot for an extra spool is handy too.
For the price, it's a good upgrade and the previous batteries are compatible with this trimmer.
[This review was collected as part of a promotion.] Excellent design and performance. Very easy to change from trimmer to edger. Good battery life. Easy line advance. Like the longer handle over the older model.
[This review was collected as part of a promotion.] I’ve had mine for 5 yrs and I love it! I’m 70 and female and it makes my life so much easier to trim,edge and mow my yard. It does great under lawn furniture and hard to get to places. Lightweight and the battery lasts a lot longer than the yard work.