Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
The instructions are horrible
on June 24, 2022
Posted by: Jezebel
from Worcester ma
Gender:Female
I BOUGHT THIS A MONTH AGO. HOW ON EARTH DO YOU TURNTHE HANDLE AROUND. I'M TRYING TO GET IT IN THE EDGER POSITION. THE DIRECTIONS ARE HORRIBLE.
Response from worx.comBy Heaven Johnson, Customer Experience , August 16, 2022
Hello, valued customer! Thank you for your review and question! Here is a link for you https://youtu.be/2RXCgO0aNI8
Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
on July 17, 2022
Posted by: Ledjr1
from Middletown, Ohio
Gender:Male
[This review was collected as part of a promotion.] Extremely easy to use as an edger, makes great lines
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light and easy to use!
on July 18, 2022
Posted by: Cynthia H
from Skiatook, OK
Gender:Female
[This review was collected as part of a promotion.] Loving the weight and ease of use on my new weed eater! Battery lasts for both front and back yard.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
20V Worx Trimmer: How About Instructions in Englis
on July 20, 2022
Posted by: sbstrum
from Medford, OR
Gender:Male
I have a longstanding history of use of Worx tools. I really love them. But I truly hate the so-called instructions in the form of mini-pictures. I love graphics--when they are well done but these are not the case. Do the company a favor and write instructions in English text.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Serious Improvement To The Trimming Game
on July 20, 2022
Posted by: Hypotenuse
from Denver, Colorado
Gender:Male
[This review was collected as part of a promotion.] ... one step for man ...
I gotta tell you they got this way right. They've figured out batteries and they've figured out the line equation. I had great expectations and they've been exceeded. Subjected my 20V Power Share GT Revolution 12" String Trimmer to what I thought was an inordinate load and it plowed ahead with gusto through thick grass/weeds etc. Battery charges up in an hour. I'll be ordering another battery. Comes with extra spools of line. I haven't made it past the first one! Great engineering and construction. Well done and thank you.
I gotta tell you they got this way right. They've figured out batteries and they've figured out the line equation. I had great expectations and they've been exceeded. Subjected my 20V Power Share GT Revolution 12" String Trimmer to what I thought was an inordinate load and it plowed ahead with gusto through thick grass/weeds etc. Battery charges up in an hour. I'll be ordering another battery. Comes with extra spools of line. I haven't made it past the first one! Great engineering and construction. Well done and thank you.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
My past experience
on July 21, 2022
Posted by: Justin Time 22
from Manalapan, NJ
Gender:Male
I purchased my 1st 20 V Revolution edger about 4yrs ago. I loved it so much I bought a replacement last year. Would you believe I'm still using the 1st one but ready to make my switch to the new one. It's the BEST garden tool I ever had. As a matter of fact, last month I purchased another one for my son. They sent me this request for a review. It was my honor.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light and easy
on July 22, 2022
Posted by: Tex Mike 7
from Texas
Gender:Male
Just did away with my Cobalt Trimmer for the Work Trimmer, glad I did, so easy and light way to use. With all the different positions and great use, my wife likes to do trimming now. We're in our 60's and makes yard work a breeze.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Straight replacement for curved.
on September 9, 2022
Posted by: OLD Veteran
from Missouri
Gender:Female
[This review was collected as part of a promotion.] I'm not used to the straight weed eater. And this has no screw to keep the length in place, in other words the shaft moves . It does the job but it's going to be a learning curve.
I would recommend this to a friend!
Written by a customer while visiting worx.com