Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
This is a great trimmer
on September 12, 2021
Posted by: GJSH1413
from Pittsburgh, PA
Gender:Female
The trimmer easily converts to an edger. This is my second one. I wore my first one out as I had a lot of sidewalk to edge. It does a great job.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
elecctric motor busted after one year
on September 17, 2021
Posted by: ralph71
from trinity tx
Gender:Male
There is no repair shop to get parts the motor hums but nothing turns help!!!
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 20, 2021
Thank you for bringing this to our attention. We'd are more than happy to provide you with a solution. WORX tools are covered by a three-year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679. Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
on September 21, 2021
Posted by: Barb327
[This review was collected as part of a promotion.] Bought for something lighter for my husband to
Use. It is perfect and very powerful
Use. It is perfect and very powerful
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Small but MIGHTY
on October 1, 2021
Posted by: txsmile
from TX
Gender:Female
[This review was collected as part of a promotion.] Me and my neighbor thought for sure this would be already assembled or at least only in two parts. For us old folks this was the only down fall was having to wait to use to get help to assemble. Wonderful product and even easy for a little 5' 86 year-old.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Sensational
on November 2, 2021
Posted by: Stubborn
from Va Beach,VA
Gender:Female
I am 82 and want to continue taking care of my yard,this tool makes that possible.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Good features
on March 14, 2022
Posted by: lherm
from waterville ohio
Gender:Male
Bought this 3 years ago and it is still working as expected. I mainly use it as edger because of the wheel attachment.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
The best!
on March 22, 2022
Posted by: LJA 39
from Baltimore, md
Gender:Male
[This review was collected as part of a promotion.] This is my 2nd trimmer that I bought! This for my daughter! I love mine! Battery lasts, string lasts and as an edger it is better than gas edger! I also have several other Worx tools, and are great!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worx Trimmer
on March 28, 2022
Posted by: Anonymous
from Skagit County, Wa
Gender:Female
Love the style of this trimmer
I would recommend this to a friend!
Written by a customer while visiting worx.com