Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Worx power shate gt string trimmer.
on September 9, 2022
Posted by: Toski
from Florida⁹
Gender:Male
[This review was collected as part of a promotion.] This model wg170.2 trimmer is very useful and easy to use
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Straight replacement for curved.
on September 9, 2022
Posted by: OLD Veteran
from Missouri
Gender:Female
[This review was collected as part of a promotion.] I'm not used to the straight weed eater. And this has no screw to keep the length in place, in other words the shaft moves . It does the job but it's going to be a learning curve.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
WORX GT Revolution 12" String Trimmer
on September 8, 2022
Posted by: MikeWP
from High Point, NC
Gender:Male
This has got to be the best string trimmer that I've ever purchased. It's lightweight, no string all over the place or gas to deal with. I'd HIGHLY recommend this trimmer. As with other WORX products I've purchased over the years I'm totally satisfied.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great tool better than the rest i looked into
on September 6, 2022
Posted by: cousin brucie
from toms river nj
Gender:Male
purchased it 2 weeks ago and happy im glad did
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
GT Revolution 12” String Trimmer!!
on August 28, 2022
Posted by: SILVRWHISTLE101
from Stillwater OK
Gender:Male
Light but Tough!
I Recommend for everyone doing their own yard work!!
And Will make your Budget—feel Goid!
I Recommend for everyone doing their own yard work!!
And Will make your Budget—feel Goid!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
So impressed
on August 23, 2022
Posted by: Linda A
from Perry, Ohio
Gender:Female
I absolutely love my trimmer. I'm 64 years old , it's so light weight easy to use the features are amazing. I'm so impressed with this trimmer that I've bought them for gifts.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great features
on August 20, 2022
Posted by: cotti
from Metairie, La.
Gender:Male
[This review was collected as part of a promotion.] bought new GT trimmer and liked new features so I bought one for my daughter-she and her kids realy like it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Cutting blade broke off after roughly 6 months of
on August 13, 2022
Posted by: Corey2018
from Palm Coast, FL
Gender:Male
Had the word weed eater model #WG170.3 for a little over a year. Worked fine in the beginning, but then cutting mechanism that keeps string trimmed snapped off and now I have to constantly use cutting pliers to keep it trimmed. Also the self feed feature keeps feeding more string than necessary.
The WORST part is I cannot seem to find a replacement cutting mechanism in replacement parts to repair this. I have tried to reach out online and unfortunately they have been less than helpful in regards to getting this resolved.
Looking back, I would have strongly preferred to purchase something more commercial that would actually last...
The WORST part is I cannot seem to find a replacement cutting mechanism in replacement parts to repair this. I have tried to reach out online and unfortunately they have been less than helpful in regards to getting this resolved.
Looking back, I would have strongly preferred to purchase something more commercial that would actually last...
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 26, 2022
Hello there!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. I have emailed you offline to assist you with replacing the line cutter.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. I have emailed you offline to assist you with replacing the line cutter.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com