Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
All of them are great for the jobs I have
on November 2, 2022
Posted by: Jc87
from Dulce NM
Gender:Male
[This review was collected as part of a promotion.] I enjoyed that all the batteries worked together
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
`love it
on November 1, 2022
Posted by: debi45
from audubon nj
Gender:Female
[This review was collected as part of a promotion.] love this product, have purchased (2 as gifts) 4.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great string trimmer
on October 28, 2022
Posted by: Donald K
from Maryland
Gender:Male
[This review was collected as part of a promotion.] This is my second Worx string trimmer. I bought my first one about 4 years ago and it still works fine. I bough my second one a month ago, because the handle is longer and the automatic string advance feature works great. No more stopping several times to adcance the trimmer line. I love the new one. Also ,the battery from the first trimmer works great with the new trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great features
on October 23, 2022
Posted by: Candyman
from Lancaster, TX
Gender:Male
At 1st I thought that my purchase would not live up to the hype,but fortunately I was pleasantly surprised by the many features and outstanding cutting ability of this battery powered string trimmer
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Light weight, adjustable
on October 18, 2022
Posted by: Nona14
from Bridgeville, PA
Gender:Female
[This review was collected as part of a promotion.] Only bad feature is the fact that you have to hold the safety button and trigger at the same time in order to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Inefficiency
on October 18, 2022
Posted by: Pete412
from Fairfield, Ct
Gender:Male
I love the other Worx products I own but this doesn’t hold up. There is only enough power to clean a small area and the various attachments don’t work well at all. The smaller nozzles don’t create forceful pressure as one would expect andI was unsuccessful using the deflator. definitely not worth it and most likely the higher voltage product would probably suit my needs better but I still have my gas powered blower.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , October 19, 2022
Hello Valued Customer,
Thank you for taking the time to share your experience and review. It's unfortunate to learn that your 20v grass trimmer fell below your purchase expectations. We greatly appreciate your feedback as it helps us understand where we can improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for taking the time to share your experience and review. It's unfortunate to learn that your 20v grass trimmer fell below your purchase expectations. We greatly appreciate your feedback as it helps us understand where we can improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Worx great
on September 27, 2022
Posted by: MMiller
from North Georgia
Gender:Female
I replaced my 18V trimmer and this one is even better than the one I replaced it with. Good power for my needs, easy to control and clean.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works Great
on September 26, 2022
Posted by: Jim535
from Newark, OH
Gender:Male
Does everything I needed it to do plus being light weight. Like the edger feature and replacement spool.
I would recommend this to a friend!
Written by a customer while visiting worx.com