Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Great features
on October 23, 2022
Posted by: Candyman
from Lancaster, TX
Gender:Male
At 1st I thought that my purchase would not live up to the hype,but fortunately I was pleasantly surprised by the many features and outstanding cutting ability of this battery powered string trimmer
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Light weight, adjustable
on October 18, 2022
Posted by: Nona14
from Bridgeville, PA
Gender:Female
[This review was collected as part of a promotion.] Only bad feature is the fact that you have to hold the safety button and trigger at the same time in order to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Inefficiency
on October 18, 2022
Posted by: Pete412
from Fairfield, Ct
Gender:Male
I love the other Worx products I own but this doesn’t hold up. There is only enough power to clean a small area and the various attachments don’t work well at all. The smaller nozzles don’t create forceful pressure as one would expect andI was unsuccessful using the deflator. definitely not worth it and most likely the higher voltage product would probably suit my needs better but I still have my gas powered blower.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , October 19, 2022
Hello Valued Customer,
Thank you for taking the time to share your experience and review. It's unfortunate to learn that your 20v grass trimmer fell below your purchase expectations. We greatly appreciate your feedback as it helps us understand where we can improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for taking the time to share your experience and review. It's unfortunate to learn that your 20v grass trimmer fell below your purchase expectations. We greatly appreciate your feedback as it helps us understand where we can improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Worx great
on September 27, 2022
Posted by: MMiller
from North Georgia
Gender:Female
I replaced my 18V trimmer and this one is even better than the one I replaced it with. Good power for my needs, easy to control and clean.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works Great
on September 26, 2022
Posted by: Jim535
from Newark, OH
Gender:Male
Does everything I needed it to do plus being light weight. Like the edger feature and replacement spool.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
LIght weight & easy to use
on September 24, 2022
Posted by: judo
from highland hts
Gender:Female
[This review was collected as part of a promotion.] Disappointed that it only last 30 minutes. I went ahead & purchased another battery & charger but still I wanted one that lasted at least an hour as I do have a large yard & I don't want to bother with recharging the battery. Big disappointment if you have a large yard but for small yard it would be great
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing experience doing my most hated job
on September 16, 2022
Posted by: jerryrog
from Charleston, SC
Gender:Male
This string trimmer is a wonder around the yard. I have a Landroid that cuts the grass and just bought the trimmer based on the Landroid's quality and ease of use. I was not disappointed. I have a ditch bank that I do myself. I was using a gas string trimmer but it was killing my back. I found myself in awkward positions with a heavy tool. With the Worx String trimmer I am able to complete the job in half the time and without the slightest threat of injury. I am especially thankful for the wheels that allow me to use it like a mini mower. I do not have to support its weight and I am able to cut areas quickly and uniformaly. Thanks and keep up the good Worx!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Tremmer
on September 13, 2022
Posted by: xplynch
from Brockton,Ma
Gender:Male
[This review was collected as part of a promotion.] Great trimmer .... light, easy to change spools
I would recommend this to a friend!
Written by a customer while visiting worx.com