Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Awesome!
on March 13, 2023
Posted by: DreyCrew
from Florida
Gender:Male
[This review was collected as part of a promotion.] Light and convenient
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Can't buy a new one....
on March 7, 2023
Posted by: Popper
from Buffalo NY
Gender:Male
I purchased this in 2013. And I will report that it still working perfectly and the battery is kept up fine as well. Keep waiting for this one to break to buy a new one. But it seems like that isn't going to happen anytime soon. Great product!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Makes my DIY yard work sooooo easy!
on December 17, 2022
Posted by: DIYYES
from Texas
Gender:Female
I purchased a month ago, TX had a very dry summer but I wanted to be prepared for next season and so glad I did, we had rain on and off and soon after beautiful new grass appeared along with some crazy tall weeds randomly popping up, so I opened the box, found the charger and battery, plugged in for a few hours until the solid green light appeared, snapped a few parts together on the weedeater, edger tool then boom, all ready! I'm finally free of cords!!!! I didn't realize how much better that was going to be, saved me so much time! I am short so the ability to adjust the handle was awesome and the quick switch to get the edger is so simple and gave me a clean line down the front and sides of my yard, loving this tool! I also own the leaf blower mulcher combo which is an amazing tool as well, I totally recomend worx tools, also bought this tool last year for my Dad who is 90 plus years and still loves some limited yard work and he loves it too!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Three in One Fantastic Tool
on December 7, 2022
Posted by: Scorpionredstinger
from Toledo,Ohio
Gender:Male
This unit so compact and lightweight, weighs only a few minor pounds, is so easy to switch into an edger from a trimmer even into a mini mower able to control next to a chain link fence to getting under a deck Its fantastic its fast and its hands off when you need a little more line just push the auto feed button.
This gem cannot be beat and the charger is only 1hr!
This gem cannot be beat and the charger is only 1hr!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent
on November 28, 2022
Posted by: Pow99
from Virginia
Gender:Female
[This review was collected as part of a promotion.] This is the second one I have bought. Easy to. Assemble and easy to use.
I am a 75 year old woman. I recommend this to all my friends
I am a 75 year old woman. I recommend this to all my friends
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on November 20, 2022
Posted by: Jenn56
from Cocoa, FL
Gender:Female
It took me a little bit to put together but it works so well. Much more power but weighs significantly less
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Trimmer
on November 18, 2022
Posted by: Zelle
from Maine
Gender:Female
String always splits and cutter does not work
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , November 22, 2022
Hello Valued Customer.
Thank you for taking the time to share your review with us. You can try resetting the auto feed system by pressing the small square reset button on the bottom of the trimmer. It is located below the eyelet where your line feeds out on the trimmer head. If you press that 3 times, the auto feed system will reset and the line will come out properly. Be sure not to pull the line out by hand. This will tighten the line around the spool defeating the purpose of the auto feed feature. There is no need to bump the trimmer on the ground.
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter.
Thank you for taking the time to share your review with us. You can try resetting the auto feed system by pressing the small square reset button on the bottom of the trimmer. It is located below the eyelet where your line feeds out on the trimmer head. If you press that 3 times, the auto feed system will reset and the line will come out properly. Be sure not to pull the line out by hand. This will tighten the line around the spool defeating the purpose of the auto feed feature. There is no need to bump the trimmer on the ground.
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter.
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!
on November 3, 2022
Posted by: Anne80
from Scranton PA
Gender:Female
I have owned this tool for many years. In fact, on my second one. Recently my brother was visiting and used mine to do some trimming with me. As he really liked using it, I sent him one. He was surprised and happy to have it.
I would recommend this to a friend!
Written by a customer while visiting worx.com