Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great tool
on June 23, 2021
Posted by: EMack71
from Allentown, Pennsylvania
Gender:Male
Easy to assemble, light weight and easy to manage.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Workhorse!
on June 24, 2021
Posted by: janedoe
from NW Arkansas
Gender:Female
I now have 2 of these lovely trimmers. They are workhorses in my yard and I'm not shy about using them in the heavy weeds, which have come up in abundance! I can adjust the handle to the length I need when going up or down the hill. I have found the trimmer to be light weight and easy to change every piece for my needs. I even rinsed it and it stopped for a while but after it all dried out, it's running again! It's a great piece of equipment.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Features
on June 24, 2021
Posted by: Wynn
Gender:Male
I bought this a few weeks ago, based on a TV commercial. It is all that was advertised.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Nice!
on June 25, 2021
Posted by: JWIE
from Middleville, MI
Gender:Female
[This review was collected as part of a promotion.] I have never owned or used a string trimmer before. I finally made my choice and I am very glad I chose this one. Very light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Just OK
on June 25, 2021
Posted by: Firefighter119
from Tarrytown NY
Gender:Male
[This review was collected as part of a promotion.] I bought it this month and I am not so happy with it, the string is very light weight fist of all and the upper handle does not turn if you are like me a left handed person. the shaft handle does not locks very well. I found out that if you use the smaller battery you have better control of it.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , June 28, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Always reliable and long lasting
on July 7, 2021
Posted by: RichieR
from NC
Gender:Male
[This review was collected as part of a promotion.] My second purchase of this model in 10 years. Always dependable and batteries always last for my yard work.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
20 V trimmer
on July 8, 2021
Posted by: Joetn
from New york
Gender:Male
[This review was collected as part of a promotion.] The trimmer, was quick to put together, and it is outstanding. Has great power and easy to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
lite weight
on July 9, 2021
Posted by: Pat 67
from Owasso Ok
Gender:Female
[This review was collected as part of a promotion.] light weight and so easy to use. the mowing option really helps with me be able to weed eat longer. the auto feed works real well. I love it
I would recommend this to a friend!
Written by a customer while visiting worx.com