Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
Had high hopes
on May 5, 2020
Posted by: Sue56
from SC
I am disabled and hoped the wheels on this tool would allow me to do a few things in my yard while I’m stuck with my cane. The problem is the locking feature at the base of the shaft does not work, rendering the tool unsafe.
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, May 8, 2020
Hey there Sue! Thank you for sharing this review. The lock switch on the WG170 trimmer head should be operating normally for safety and comfort. We would be more than happy to get this resolved for you under your 3-year warranty! Please be on the lookout for an email from me so that we can further discuss this matter.
I purchased this trimmer a couple of years ago and it is undoubtedly one of the best purchases I have ever made!!! I am a 63 year old woman who has had cancer, so I can’t use heavy tools. I love to work in my yard so I thought I would give this a try. It works great and has all the power I need. I can do all my trimming several times on one battery charge! Thank you WORX!!!