Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Easy to use
on May 19, 2020
Posted by: Nanabarb
from Indianapolis, IN
Gender:Female
[This review was collected as part of a promotion.] I have always had problems with gas trimmers. This is my second one of these and they are great. I am in my 60s and it is light and easy to use. I use it mostly around my garden but also near my front door. It keeps our property looking neat and professionally done.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Not as good as I expected
on May 19, 2020
Posted by: lazyjsranch
from Wright City, MO
Gender:Female
I tried to trim my back yard. Around the areas that had the "clump" of grass was a struggle for the trimmer.
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, June 15, 2020
Hello there! Thank you for posting your honest review. The WG170.2 grass trimmer has a no-load speed of 7,200 RPM's, which is the adequate amount of power to cut light to medium duty grass and weeds. The GT Revolution is not designed for heavier duty tasks. We appreciate your feedback, and we will be sure to pass it up so we can continue to improve our products!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent Product
on May 18, 2020
Posted by: Boa1
from Pioneer, California
Gender:Male
I recently purchased the Worx trimmer. After using other trimmers for many years this is the one that excels far above all the others. No more messing with a stuck string, no more banging the string head to try to get the string to advance. The adjustments for your personal comfort is wonderful, and the button on the handle to advance the string is simple and works great. I recommend this trimmer to everyone. The battery lasts for quite a long time and allows you to work without having to pull a cord around with you. I also have purchased the drill motor, Vac and blower combination leaf bagger, the Worx combination wheel barrow, and the Jaws chain saw. Great products, thanks.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on May 14, 2020
Posted by: Little mary
from Ohio
Gender:Female
[This review was collected as part of a promotion.] I have leaf blower small lawn mower and the big one also 2 weed eaters would not hav any other than the worx
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
It’s great
on May 14, 2020
Posted by: Anonymous
from Arvada, Co
I’ve had mine for a couple years! I love the edging feature!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Wrong size
on May 12, 2020
Posted by: GSMCSEE
from WALDORF, MD
Gender:Male
I received the product but find it is too short. We have an older one that is longer. Tyour tech says it is a foot longer but it seems to be a foot shorter.
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, May 15, 2020
Hi there! Thank you for posting your review. The WG170 GT Revolution grass trimmer is our longest standard 20V trimmer to date. To extend the shaft on your tool, you must simply turn the orange lock collar in the center of the shaft clockwise to loosen the collar, then adjust your shaft to the maximum length, then tighten it by turning it counter-clockwise. Should you have any more questions about your trimmer, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy, accurate and light
on May 8, 2020
Posted by: YardMan100
from Mason, Ohio
Gender:Male
[This review was collected as part of a promotion.] I have two gass edgers another battery powered edger and now this one. It is now a pleasure to manicure my lawn. I do my sidewalk and driveway in record time with great precision. The fist and may be the second time you use it you may thinking the battery does not last long, but as you get comfortable with it, it will not disappoint. I am on a large corner lot with a large driveway and it does it all.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on May 6, 2020
Posted by: Martyv
from Louisville Ky
Gender:Female
Best thing since sliced bread!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com