Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Betty Jo from Fla
from Arkansas
Gender:Female
Verified Purchase:Yes
I’ve been a loyal customer for many years. Bought many tools and am very satisfied with the durability, value,customer service and reliability ‼️
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: QuebecAl
from New Jersey
Gender:Male
Verified Purchase:Yes
Nice and easy to use
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Judy Ware
from Warren, Michigan
Gender:Female
Verified Purchase:Yes
This is the second weed trimmer I have gotten from Worc. They work great and my last one lasted for a long time. Great product
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Disappointed
on August 18, 2025
Posted by: Utah 64
from South Jordan UT
Gender:Male
I have had the Worx trimmer for years. Finally upgraded to the new one . Command line feed sucks, horrible design that rarely works
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 19, 2025
Hello there!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Worx sells the best yard tools money can buy. The Power Share 12-inch string trimmer has power to spare and is always reliable. The advancement in the string makes any job doable. I really enjoy the auto feed string. Easy to store with the adjustments to the shaft and handle. Worx is always the intelligent purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Mower
on September 14, 2025
Posted by: Trost
from Crystal michigan
Gender:Male
Mower takes about 6 hours to do what my previous gas mower did in 45 minutes.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, September 15, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: S muller
Verified Purchase:Yes
It's a Christmas gift and won't be used til next spring
Written by a customer while visiting worx.com
Posted by: Mike M M
Verified Purchase:Yes
My first one lasted 5 years before if broke at the adjustable grip. This new one looks a little more solid. Worked well for me and the free string is great. Give me another 5.
I would recommend this to a friend!
Written by a customer while visiting worx.com