Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Light Weight Trimmer
on May 23, 2020
Posted by: Anonymous
from Sellersburg, IN
Gender:Male
Upon receipt I charged the battery and used it the next day. Very easy to change from one feature to another. Wheeled feature especially nice.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to handle
on May 23, 2020
Posted by: Eshold
from San Antonio, Texas
Gender:Female
[This review was collected as part of a promotion.] I bought an extra weed trimmer since I loved the first one from you all. Had to buy my mother in law one since she saw how easy it was to handle.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
on May 23, 2020
Posted by: Bill Says
from Urbandale,iowa
Gender:Male
[This review was collected as part of a promotion.] Pretty happy with it. The only problem is that it seems to draining the battery pretty fast.
I would recommend this to a friend!
Response from worx.comBy Jorge V., Customer Experience, July 21, 2020
Hi there Bill! Thank you for sharing your honest review. WORX batteries run different amounts of time depending on the tool, but for the most part, the 2.0 Ah batteries average about 20 minutes of run-time. The blowers are the most energy consuming, and you can expect about 10 minutes from them at high speeds. This being said, we do have high capacity batteries that will double and even triple the run-time on your tools. You can check those out here:
https://www.worx.com/20v-maxlithium-4-0-ah-battery-wa3578.html
https://www.worx.com/20v-maxlithium-6-0-ah-battery-wa3671.html
Thank you for choosing WORX!
https://www.worx.com/20v-maxlithium-4-0-ah-battery-wa3578.html
https://www.worx.com/20v-maxlithium-6-0-ah-battery-wa3671.html
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
What a Breeze
on May 23, 2020
Posted by: ChefJay
from Yulee,Fl
Gender:Male
[This review was collected as part of a promotion.] This trimmer/weed wavier is awesome, it’s works better than the gas one. Love all the features, even allow my 15 year old son help around yard with this tool
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Impressed!
on May 22, 2020
Posted by: AMac
from Springfield, MO
Gender:Male
I have had this for at least 4 years. Originally purchased for my wife to use, as my gas powered trimmers are to much for her. Funny thing, I use it more than my gas units as well. Purchased more Works tools( hedge trimmer, switch drill, and blower/mulch) Same results! Keep up the good products coming!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Nice trimmer
on May 22, 2020
Posted by: Stevedale
from Denver, Colorado
Gender:Male
Received trimmer on time, easy to assemble . Works as shown in ads. Love that the handle is adjustable. I only wish that it came with the higher amp battery. I’m not able to do both my front and back yards on a single charge. other than that I think it’s a great trimmer.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 28, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
light weight
on May 22, 2020
Posted by: cmeece
Gender:Female
easy to use. very light.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 28, 2020
We appreciate you taking the time to share your feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Just like the commerical.
on May 21, 2020
Posted by: Gems2526
from Savannah, GA
Gender:Female
I am very happy with this trimmer. Easy to handle and changing the angle is a snap!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 16, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com