Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Reliable string trimmer
on May 24, 2020
Posted by: Tashi
from NC
Gender:Female
We bought this to replace our previous Worx trimmer, which we used heavily for several years before the string cover finally broke off. We prefer the old style charger, though. The one that came with the new model didn’t seem to work correctly.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Dependable
on May 24, 2020
Posted by: Wanda Lea
from St. Charles, Missouri
Gender:Female
Being able to trim my yard without having to manually pull the line out has been awesome! I knew I would love my new Worx trimmer because I have a lawnmower and wheelbarrow by Worx and they are great. Keep up the good work, Worx!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Super convenient
on May 24, 2020
Posted by: Jimmy 60
from Colorado
Gender:Male
I love it much, I gave my first one to my son and bought a new one. Fast and easy to use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great results
on May 23, 2020
Posted by: ram92462
from Harrisonburg Va
Gender:Male
[This review was collected as part of a promotion.] I've had my trimmer/edger/mini mower for a couple of weeks now, and I love it. They couldn't sell me another gas poertrd week eater. Has more power than my gas weedeater. So glad I purchased it.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Must have tool for any yard!
on May 23, 2020
Posted by: Chadmays04
from Springfield mo
Gender:Male
I bought this amazing tool several weeks ago. I absoultly love it and it is so easy to use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light Weight Trimmer
on May 23, 2020
Posted by: Anonymous
from Sellersburg, IN
Gender:Male
Upon receipt I charged the battery and used it the next day. Very easy to change from one feature to another. Wheeled feature especially nice.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to handle
on May 23, 2020
Posted by: Eshold
from San Antonio, Texas
Gender:Female
[This review was collected as part of a promotion.] I bought an extra weed trimmer since I loved the first one from you all. Had to buy my mother in law one since she saw how easy it was to handle.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
on May 23, 2020
Posted by: Bill Says
from Urbandale,iowa
Gender:Male
[This review was collected as part of a promotion.] Pretty happy with it. The only problem is that it seems to draining the battery pretty fast.
I would recommend this to a friend!
Response from worx.comBy Jorge V., Customer Experience, July 21, 2020
Hi there Bill! Thank you for sharing your honest review. WORX batteries run different amounts of time depending on the tool, but for the most part, the 2.0 Ah batteries average about 20 minutes of run-time. The blowers are the most energy consuming, and you can expect about 10 minutes from them at high speeds. This being said, we do have high capacity batteries that will double and even triple the run-time on your tools. You can check those out here:
https://www.worx.com/20v-maxlithium-4-0-ah-battery-wa3578.html
https://www.worx.com/20v-maxlithium-6-0-ah-battery-wa3671.html
Thank you for choosing WORX!
https://www.worx.com/20v-maxlithium-4-0-ah-battery-wa3578.html
https://www.worx.com/20v-maxlithium-6-0-ah-battery-wa3671.html
Thank you for choosing WORX!
Written by a customer while visiting worx.com