Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
love it
on May 25, 2020
Posted by: mikey21
from Portland,TX
Gender:Male
[This review was collected as part of a promotion.] Had another Worx edger trimmer and liked it so much after it died I decided I needed another one. Will keep on buying.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
on May 24, 2020
Posted by: the rubber duck
from siler city nc
Gender:Male
[This review was collected as part of a promotion.] if the string was a little bigger it would do better , ive used two spools in 3 times ive used it
I would recommend this to a friend!
Response from worx.comBy Portia, Customer Experience , May 27, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Cutting lines are garbage
on May 24, 2020
Posted by: George12344
from Indianapolis
Gender:Male
I've always loved the trimmer itself, but the cutting lines are useless anymore. The quality is now so poor they break after only seconds of use. They were never durable, but now they simply snap off after every few seconds of use. I tried to attach pictures of the four brakes from my last thirty feet of edging I just did, but my review was deleted. Not worth the price of shipping even if the spools are free. Too bad. I loved this trimmer.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , May 28, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Reliable string trimmer
on May 24, 2020
Posted by: Tashi
from NC
Gender:Female
We bought this to replace our previous Worx trimmer, which we used heavily for several years before the string cover finally broke off. We prefer the old style charger, though. The one that came with the new model didn’t seem to work correctly.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Dependable
on May 24, 2020
Posted by: Wanda Lea
from St. Charles, Missouri
Gender:Female
Being able to trim my yard without having to manually pull the line out has been awesome! I knew I would love my new Worx trimmer because I have a lawnmower and wheelbarrow by Worx and they are great. Keep up the good work, Worx!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Super convenient
on May 24, 2020
Posted by: Jimmy 60
from Colorado
Gender:Male
I love it much, I gave my first one to my son and bought a new one. Fast and easy to use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great results
on May 23, 2020
Posted by: ram92462
from Harrisonburg Va
Gender:Male
[This review was collected as part of a promotion.] I've had my trimmer/edger/mini mower for a couple of weeks now, and I love it. They couldn't sell me another gas poertrd week eater. Has more power than my gas weedeater. So glad I purchased it.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Must have tool for any yard!
on May 23, 2020
Posted by: Chadmays04
from Springfield mo
Gender:Male
I bought this amazing tool several weeks ago. I absoultly love it and it is so easy to use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com