Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Stan70
from Wichita, KS
Gender:Male
Verified Purchase:Yes
Gave this to my wife for Mother’s Day ! Greatest gift ever. She loves it. Light weight and easy for her to handle. Very adjustable!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Tammy Hat
Gender:Female
Verified Purchase:Yes
Works great, i own 2 now
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Lady edger
Gender:Female
Verified Purchase:Yes
I just purchased the tool, and have yet to change the spool,therefore a 4 rating
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: CGasperich
Verified Purchase:Yes
Can't wait to try it. Instructions not the clearest to me as to the safety guard screw. Otherwise no problem.
Written by a customer while visiting worx.com
Posted by: WORX spools
Verified Purchase:Yes
20v revolution weed wacker
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 10, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: Real drtom
from Iowa
Gender:Male
Verified Purchase:Yes
As my prior “weapon” For trimming and edging became outdated and eventually quit, I finally used this product. The auto feed was helpful. Particular is now on or near the handle.
Still getting used to the detachable wheels, as they did detach a few times during usage. Still looking for an easier way to turn the head of the device from the handle.
The improved motor cut through edging that had grown out like a sharp knive cutting through hot butter. That was exciting.
I enjoyed the edging part enough that I did my yard as well as my neighbors yard. That’s two neighbors yards :-)
Looking forward to finally seeing how the “mower” feature works. The trimming component is fast and furious.
We’ll see how the second usage compares.
Still getting used to the detachable wheels, as they did detach a few times during usage. Still looking for an easier way to turn the head of the device from the handle.
The improved motor cut through edging that had grown out like a sharp knive cutting through hot butter. That was exciting.
I enjoyed the edging part enough that I did my yard as well as my neighbors yard. That’s two neighbors yards :-)
Looking forward to finally seeing how the “mower” feature works. The trimming component is fast and furious.
We’ll see how the second usage compares.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 14, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: David 66
from Greensboro NC
Gender:Male
Verified Purchase:Yes
This light weight weed trimmer Makes trimming easier than most of the other trimmers I have used
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
Verified Purchase:Yes
The trimmer is easy to use, the wheels help to work faster ,but you have to find the right angle to do the job right.
Written by a customer while visiting worx.com