Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6 out of 5
4.6
(980 Reviews)
Open Ratings Snapshot
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product. 
(
853 out of 935
)
Best Buy Privacy Policy
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5 out of 5
5
Amazing lightweight 3 in 1 trimmer!!!
on May 26, 2020
Posted by: Firewoman
from Hattiesburg, Ms.
Gender:Female
[This review was collected as part of a promotion.] I was hesitant to purchase, but after a month of looking at this online, and reading the reviews I gave it a chance! It was the best decision I ever made about a string trimmer!
You see, I'm disabled, and I have had a hard time using a string trimmer. The WORX 3 in 1 is a dream to use!!! I can sit in my wheelchair with the wheels on the trimmer and I can EASILY use this in my yard!!! And the battery and the line on the spool last forever!!! Another bonus feature is the button on the handle that releases more line as you need it!!! No more tapping on the ground then having to stop to manually pull more line out!!!
I am amazed at how easy this WORX 3 in
1 is to use!!! Believe me when I say if I can easily use this in my wheelchair, then you are going to love being able to stand up
and use it!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Convenient! Get one. It is almost not a chore now.
on May 26, 2020
Posted by: Jon Bman
from Western Washington
[This review was collected as part of a promotion.] While I am not much for as seen on tv stuff (usually junk) these things are great. My boss has a 10 year old one he would bring to work for small jobs. I started taking it home to do my front yard so i would not have to drag a chord out from the back. I liked it so much I bought my self one and one for my son. Edging and trimming is now so easy my yard looks great.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Help me learn how to weed eat grass..
on May 26, 2020
Posted by: Peeweelynn
from Katy, TX
Gender:Female
[This review was collected as part of a promotion.] I am so happy with this product. A good trainer for people that don’t know how to use a weed eater.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Work horse
on May 25, 2020
Posted by: MargaretM
from ohio
Gender:Female
I just bought my second WORX string trimmer. I had my first one for more than five years (can't remember). It is a tool I can't do without and I use it a lot. It is easy to operate and handle.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
So easy to use
on May 25, 2020
Posted by: Lisa H
from Kingston, Pa
Gender:Female
[This review was collected as part of a promotion.] I love the light weight and adjusting handle.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
3 positions wheels, light. easy to use
on May 25, 2020
Posted by: Don sr
from Mayberry, NC
Gender:Male
I had a 19.2 string trimmer that did not do a good job.
I bought and received this string trimmer about a month ago and was surprised that it did as advertised, very pleased..
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
LOVE IT
on May 25, 2020
Posted by: Janniebananie
from Pittsburgh. Pa
Gender:Female
Got it last week, my 2nd one in 12 years, and it works great! So easy to handle and my edge along my sidewalk and driveway PERFECT!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1 out of 5
1
Very disappointed
on May 25, 2020
Posted by: Anonymous
from Virginia
Gender:Male
String does not feed easily. Wheels not at good height for edging. We bought hoping to use with wheels on a slope. Does not work for that. Batteries do not hold a very long charge.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , May 28, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!

We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
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