Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Work horse
on May 25, 2020
Posted by: MargaretM
from ohio
Gender:Female
I just bought my second WORX string trimmer. I had my first one for more than five years (can't remember). It is a tool I can't do without and I use it a lot. It is easy to operate and handle.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
So easy to use
on May 25, 2020
Posted by: Lisa H
from Kingston, Pa
Gender:Female
[This review was collected as part of a promotion.] I love the light weight and adjusting handle.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
3 positions wheels, light. easy to use
on May 25, 2020
Posted by: Don sr
from Mayberry, NC
Gender:Male
I had a 19.2 string trimmer that did not do a good job.
I bought and received this string trimmer about a month ago and was surprised that it did as advertised, very pleased..
I bought and received this string trimmer about a month ago and was surprised that it did as advertised, very pleased..
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
LOVE IT
on May 25, 2020
Posted by: Janniebananie
from Pittsburgh. Pa
Gender:Female
Got it last week, my 2nd one in 12 years, and it works great! So easy to handle and my edge along my sidewalk and driveway PERFECT!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Very disappointed
on May 25, 2020
Posted by: Anonymous
from Virginia
Gender:Male
String does not feed easily. Wheels not at good height for edging. We bought hoping to use with wheels on a slope. Does not work for that. Batteries do not hold a very long charge.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , May 28, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
love it
on May 25, 2020
Posted by: mikey21
from Portland,TX
Gender:Male
[This review was collected as part of a promotion.] Had another Worx edger trimmer and liked it so much after it died I decided I needed another one. Will keep on buying.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
on May 24, 2020
Posted by: the rubber duck
from siler city nc
Gender:Male
[This review was collected as part of a promotion.] if the string was a little bigger it would do better , ive used two spools in 3 times ive used it
I would recommend this to a friend!
Response from worx.comBy Portia, Customer Experience , May 27, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Cutting lines are garbage
on May 24, 2020
Posted by: George12344
from Indianapolis
Gender:Male
I've always loved the trimmer itself, but the cutting lines are useless anymore. The quality is now so poor they break after only seconds of use. They were never durable, but now they simply snap off after every few seconds of use. I tried to attach pictures of the four brakes from my last thirty feet of edging I just did, but my review was deleted. Not worth the price of shipping even if the spools are free. Too bad. I loved this trimmer.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , May 28, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com