Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Just Worx
on August 26, 2023
Posted by: bmitchel19
from Brighton Michigan
Gender:Male
[This review was collected as part of a promotion.] I have several Worx tools and they are all high quality,, well thought out tools that do the job. Most have an unexpected feature that you didn't know you would love. This trimmer replaced another brand battery trimmer. It works better and is easier for me or my wife to use. We love the wheel feature.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
On My Second One
on August 27, 2023
Posted by: Ocnlvrva
from Virginia
Gender:Female
[This review was collected as part of a promotion.] As my title says, yes I am on my second one. Only need one part for my first (which happens to be out of stock currently) and when I can order it, I will be handing it down to my grandson. Love it, easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Features
on August 31, 2023
Posted by: futuremorebuys
from LA
Gender:Female
LOVE! LOVE! Love this product. It's lightweight. It can be extended or shortened to suit your height. It even comes with wheels if you want to use is as a min-mower.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Lightweight, cuts well, easy to use
on September 4, 2023
Posted by: Bigabs
from Long Beach CA
[This review was collected as part of a promotion.] This is a well-made product, lightweight yet robust, and quick to assemble out of the box. I like the ease of switching from regular weedeater to using the wheels for guided edge trimming - that is a nifty design feature! The battery lasts about 30 minutes, so that is a little short (-1 star), but overall I'm still glad to have made this purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Trimmer to edger
on April 14, 2025
Posted by: Janetlea
from Orrville, Ohio
Gender:Female
This is my second 12” trimmer/edger, I find it a little difficult to switch from trimmer to edger, takes a little bit of muscle, and I do have arthritis in my hands, I was wondering if possibly a little oil would help ?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
20V power share string trimmer extra extraordinary
on May 13, 2025
Posted by: Docco
Verified Purchase:Yes
Very powerful and nice piece of equipment
Response from worx.comBy Worx Customer Service, May 15, 2025
Hello Docco!
Thank you for sharing your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: Leimomi
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful weeder/ mini mow love it
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
Verified Purchase:Yes
Does not last as long as my 32 volt
Very disappointed in this unit compared to my old work 32 volt was a great unit. Will buy another work product.
Very disappointed in this unit compared to my old work 32 volt was a great unit. Will buy another work product.
Response from worx.comBy Worx Customer Service, May 23, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our 2.0AH battery provides an average runtime of 20-30 minutes, however, WORX offers 4.0Ah batteries, as well as 5.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our 2.0AH battery provides an average runtime of 20-30 minutes, however, WORX offers 4.0Ah batteries, as well as 5.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com