Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Works Great
on May 28, 2020
Posted by: Shay9238201
from Newark ohio
Gender:Female
So happy I bought this. I shopped around for a while and decided on this one. Best thing I have bought and it works great.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on May 28, 2020
Posted by: Taxman124
Gender:Male
[This review was collected as part of a promotion.] very easy to use and lightweight.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on May 28, 2020
Posted by: Brians1
from Jacksonville Florida
Gender:Male
[This review was collected as part of a promotion.] Got the job done. Very easy to setup and use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love the edging wheel
on May 28, 2020
Posted by: Claire M
from NJ
Gender:Female
I bought this on the advice of a neighbor and I’m so glad I did! It’s easy to use, lightweight, adjustable, and the edging wheel makes that job so much easier too!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Worth the price!
on May 27, 2020
Posted by: judy2020
from Portrland, OR
Gender:Female
We just used this for the first time today. We are so happy that it works just like the commercials!
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 29, 2020
We appreciate you taking the time to share your feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
A great new tool
on May 27, 2020
Posted by: monecero
from Santa Maria, Ca
Gender:Male
[This review was collected as part of a promotion.] I used a electric "corded" trimmer which the cord was too awkward and troublesome. Now with this Worx battery power trimmer life is much easier trimming and edging
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
So happy with this
on May 27, 2020
Posted by: AnneHP
from Crown Point, IN
Gender:Female
[This review was collected as part of a promotion.] My husband and I bought this trimmer recently -- the website was easy to use, questions were answered, lots of testimonials -- all of which prompted us to purchase and try it out. So glad we did! It arrived quickly, was easy to set up, and a breeze to use - lightweight and easy to clean. Definitely would recommend.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
on May 26, 2020
Posted by: TASSY
from FAIRFAX, VA.
Gender:Male
i AM HAVING A LOT OF TROUBLE WITH THE SPOOLS, BREAKING OFTEN. wHEN I CHECK , THE SPOOL STILL HAS A LOT OF LINE, BUT IT SEEMS TO BE STUCK, LIKE GLUE, hAS HEAT MELTED THE SPOOL LINES, SO IT WON'T FEED PROPERLY? tHIS HAS OCCURED ON MANY SPOOLS, EVEN THE VERY NEW ONES.
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com