Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great string trimmer
on October 28, 2022
Posted by: Donald K
from Maryland
Gender:Male
[This review was collected as part of a promotion.] This is my second Worx string trimmer. I bought my first one about 4 years ago and it still works fine. I bough my second one a month ago, because the handle is longer and the automatic string advance feature works great. No more stopping several times to adcance the trimmer line. I love the new one. Also ,the battery from the first trimmer works great with the new trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
`love it
on November 1, 2022
Posted by: debi45
from audubon nj
Gender:Female
[This review was collected as part of a promotion.] love this product, have purchased (2 as gifts) 4.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Trimmer
on November 18, 2022
Posted by: Zelle
from Maine
Gender:Female
String always splits and cutter does not work
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , November 22, 2022
Hello Valued Customer.
Thank you for taking the time to share your review with us. You can try resetting the auto feed system by pressing the small square reset button on the bottom of the trimmer. It is located below the eyelet where your line feeds out on the trimmer head. If you press that 3 times, the auto feed system will reset and the line will come out properly. Be sure not to pull the line out by hand. This will tighten the line around the spool defeating the purpose of the auto feed feature. There is no need to bump the trimmer on the ground.
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter.
Thank you for taking the time to share your review with us. You can try resetting the auto feed system by pressing the small square reset button on the bottom of the trimmer. It is located below the eyelet where your line feeds out on the trimmer head. If you press that 3 times, the auto feed system will reset and the line will come out properly. Be sure not to pull the line out by hand. This will tighten the line around the spool defeating the purpose of the auto feed feature. There is no need to bump the trimmer on the ground.
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter.
Written by a customer while visiting worx.com
Customer Rating
5
Makes my DIY yard work sooooo easy!
on December 17, 2022
Posted by: DIYYES
from Texas
Gender:Female
I purchased a month ago, TX had a very dry summer but I wanted to be prepared for next season and so glad I did, we had rain on and off and soon after beautiful new grass appeared along with some crazy tall weeds randomly popping up, so I opened the box, found the charger and battery, plugged in for a few hours until the solid green light appeared, snapped a few parts together on the weedeater, edger tool then boom, all ready! I'm finally free of cords!!!! I didn't realize how much better that was going to be, saved me so much time! I am short so the ability to adjust the handle was awesome and the quick switch to get the edger is so simple and gave me a clean line down the front and sides of my yard, loving this tool! I also own the leaf blower mulcher combo which is an amazing tool as well, I totally recomend worx tools, also bought this tool last year for my Dad who is 90 plus years and still loves some limited yard work and he loves it too!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Can't buy a new one....
on March 7, 2023
Posted by: Popper
from Buffalo NY
Gender:Male
I purchased this in 2013. And I will report that it still working perfectly and the battery is kept up fine as well. Keep waiting for this one to break to buy a new one. But it seems like that isn't going to happen anytime soon. Great product!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Super weed eater
on March 31, 2023
Posted by: Boyd1944
from Moore, OK
Gender:Male
This product out performs any previous one that I have had. The continuous feed feature is a plus. I have used it for over two weeks and the power plus the performance is beyond outstanding. There is no reduction in the speed even with the tallest, thickest grass/weeds/brush.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool!
on April 5, 2023
Posted by: Wbell
from Valdosta, GA
Gender:Male
[This review was collected as part of a promotion.] Lightweight tool easy to use and works great for edging grass.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
This Trimmer is EXCELLENT.
on April 13, 2023
Posted by: Salem Gal
from Easley, SC
Gender:Female
[This review was collected as part of a promotion.] I purchased this Trimmer two years ago and it is so light and easy to use. I highly recommend it. So glad that I purchased this one and retired the old gasoline trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com