Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great item and price
on July 29, 2023
Posted by: Mare2
from New York
Gender:Female
This is my 2nd String Trimmer. Quality is great and free spools for life.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it
on July 28, 2023
Posted by: Markemark
from LaGrange ga
Gender:Male
[This review was collected as part of a promotion.] I have used it for years and have given them as gifts to friends and family. Very light and easy to use and it has replaced by gas edger
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Unknown product review
on July 25, 2023
Posted by: stringerk
from Boulder, MT
Gender:Male
[This review was collected as part of a promotion.] I ordered 3 weeks ago and it is NOT here yet so I can not post a review, other than this takes wwaaaayyyy too long to get product.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 26, 2023
Hello Valued Customer. Please contact our Solution Center Team, Monday-Friday 9am-6pm EST and we will be happy to assist you with your order. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Great Trimmer!
on July 12, 2023
Posted by: GirlMom
from Louisiana
Gender:Female
I purchased this trimmer in May 2022. This has been my only trimmer, and it has been used repeatedly since the day I received it. The battery life is as good as the first time is was used. It is lightweight and dependable.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Trims nice
on July 9, 2023
Posted by: Jakesmama08
from State college PA
Gender:Female
I bought this as my third Worx trimmer and i was not as impressed with this one as i have been with my others, mainly because: 1) The battery does not hold a long charge. 2) The rollers don’t move easily and it takes effort to use it as an edger. 3). It is not as comfortable to use and it seems heavier that my other two Worx trimmers. On the plus side, the string advance system is nice.
I would recommend this to a friend!
Response from worx.comBy Shelby Luckey, Customer Experience, July 19, 2023
Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate that the 20V Power Share GT Revolution 12" String Trimmer (WG170) did not meet your expectations. We appreciate your feedback as this will help us to improve our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Very useful and easy to operate
on July 9, 2023
Posted by: Nanny Em
from New Hampshire
Gender:Female
First of all, it's battery powered. No gas powered motor to understand or maintain, no cord to pull, no frustration. Just push one button and pull up on the handle and it works! Second, it's light-weight and doesn't tire my arms. Better yet, I can let it rest on it's wheels if it's in lawn mower mode. Third, the battery lasts long enough to do my front yard. Forth, just one hour on the charger while I take a break, and I can tackle my back yard, which was terribly overgrown. It's powerful enough to take down wild rose bushes. Finally, I can install a new spool of string in minutes, and, when needed, I can order more spools for free. I doubt there is a better trimmer on the market.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight, easy to use and does an excellent job
on July 8, 2023
Posted by: Djdc
from North providence RI
Gender:Female
[This review was collected as part of a promotion.] I love the fact it is so light in comparison to gas powered. Had a right shoulder replacement and can’t handle the heaviness of those. No electric cord to trip over or fight with either.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent Product
on July 8, 2023
Posted by: ARgal
from Arkansas
Gender:Female
I have a large property to maintain and I love this trimmer. The Worx trimmer is lightweight, it's easy to change the line, and it's just truly a workhorse. I recently bought a replacement trimmer because after years of steady use I literally wore the previous one out. I wouldn't be without one. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting worx.com