Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Does the job easily
on June 10, 2020
Posted by: Tsquare
from Pittsburgh, PA
Gender:Male
[This review was collected as part of a promotion.] Got this a few weeks ago and am happy so far. It is really light weight and versatile.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Getting Better With Each New Model
on June 9, 2020
Posted by: Leekin
from Washington
Gender:Male
[This review was collected as part of a promotion.] I have 9 different Worx tools from tables to power tools and love the fact that I never run out of power for any one of them using 20Volts.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
String keeps breaking.
on June 9, 2020
Posted by: dg1809
from Wilmington NC
Gender:Female
I bought this a month ago and the product does not work according to the description given.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 11, 2020
Thank you for sharing you experience and review! ! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Nice trimmer
on June 9, 2020
Posted by: Mustang12
from PA
Gender:Male
I bought this a month ago. Overall s nice trimmer very light. So far battery lasts long enough for me to trim everything. It could have had heavier string for trimming
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Great helper !!
on June 9, 2020
Posted by: Whirley
from Englewood ohio
Gender:Female
I bought this tool for our son. He is really ! Happy with it. Used it right away and fininished in record time
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light as a feather
on June 9, 2020
Posted by: Nixie
from Bedford, NH
Gender:Female
[This review was collected as part of a promotion.] We purchased this in May 2020. It is one of the best outdoor tools we have purchased. I am a 75 year old woman and this tool is just what I needed. It is so light weight, easy to use and extending the cutting string is easy. I have a lot of cutting in our yard and this helpes me get the job done and in record time. This is a great product.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on June 9, 2020
Posted by: Larnuck
from Summerville, S.C.
Gender:Male
This is my second purchase of this item. My neighbor used my first one and he loved it so much that I gave it to him and ordered this one. I love it too. Such great features and so practical and easy to use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Very pleased!
on June 9, 2020
Posted by: Ann248
from Blacksburg, SC
Gender:Female
[This review was collected as part of a promotion.] I bought this trimmer because I could no longer use my "Monster Trimmer". With back problems getting worse and years of pushing my body past its limits, I needed something that I could handle. This tool fit the bill. It does all I need to do, and holds ups longer than I do. Great for seniors like me, or anybody with limits on how much they can do.
I would recommend this to a friend!
Written by a customer while visiting worx.com