Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
Good Product but
on June 12, 2020
Posted by: Jerry B
from NE Indiana
Gender:Male
[This review was collected as part of a promotion.] I bought this to replace my older 2.0 trimmer/ edger.
I like some of the new features like the longer shaft, spare spool holder and “small
lawnmower” feature.
But...the new push button to adjust the handle is awkward to use and not as easy as my old one. The shaft adjustment with the twist to tighten/loosen is much harder than the old trigger style adjustment. With arthritis this is more difficult to use. I also do not like the manual feed feature. My old one had automatic feed and was a lot easier to use.
I like some of the new features like the longer shaft, spare spool holder and “small
lawnmower” feature.
But...the new push button to adjust the handle is awkward to use and not as easy as my old one. The shaft adjustment with the twist to tighten/loosen is much harder than the old trigger style adjustment. With arthritis this is more difficult to use. I also do not like the manual feed feature. My old one had automatic feed and was a lot easier to use.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , June 15, 2020
Greetings from WORX! We thank you for your honest feedback as it helps us to further assist and improve! We apologize the WORX 20 volt trimmer did not 100% meet your needs. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Nice Addition to Tools
on June 12, 2020
Posted by: Relenta3
from Woodstock, MD
Gender:Female
[This review was collected as part of a promotion.] My sister owns one and loves it. Her hands are very arthritic, but WORX is comfortable to use. I ordered one when I saw the line feed is a button on the handle; SO much easier than "bumping!" Love how well it cuts, light weight, easy to assemble, and many positions for all trimming/weeding needs!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very reliable and lite weight.
on June 12, 2020
Posted by: eater
from Salem Indiana
Gender:Female
[This review was collected as part of a promotion.] I have purchased at least 3 weed eaters and love, love, love them.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
I like that you change it to a mini mower
on June 12, 2020
Posted by: Dano57
from Medford Or
Gender:Male
This is my second one I ordered. An upgrade as my first one didn't have the mower feature
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light and easy to use
on June 12, 2020
Posted by: Captrandy1
from Rayne,La.
Gender:Male
I like this trimmer did my whole yard without having to recharge
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Work great.
on June 12, 2020
Posted by: Snowdemon6207
from Enosburg vt
Gender:Female
[This review was collected as part of a promotion.] I bought for my husband and my 6 year old took it over to weed wack with. Adjusts for the right height and last a while with a battery
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Light as a feather
on June 12, 2020
Posted by: Elbow46
from Elizabethtown PA
Gender:Female
[This review was collected as part of a promotion.] I bought a trimmer a year ago and loved it so much I bought another one this year! I am a 5’0 woman in my 50’s (young) and I love to do yard work. Using the worx trimmer makes my job so much easier. I’m able to weed wack all my yard on one battery charge which I love! It’s light enough that my arm isn’t killing me when I’m done. Great product, keep up with the great work.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on June 12, 2020
Posted by: Gramma19
from Michigan
Gender:Female
Love my product, just wish the battery would last longer
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com