Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
Out of string
on June 13, 2020
Posted by: steven75
Gender:Male
trimmed and edged three times , I'm on my fourth spool without pushing the command button , Big problem -- very small lawn
I would recommend this to a friend!
Response from worx.comBy Jasmine D , Customer experience , June 15, 2020
Greetings from WORX! We appreciate the honest feedback as it helps us to further assist and improve. An email will be sent to you a well in regards to this.Greetings from WORX! We appreciate the honest feedback as it helps us to further assist and improve. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great yard tool
on June 13, 2020
Posted by: Happy402
from Lincoln,ne
Gender:Female
I am not an outdoorsy person but I was so excited to receive and use my trimmer. Love it
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Ok
on June 13, 2020
Posted by: Khmm
from Pleasant Hill ia
Gender:Male
[This review was collected as part of a promotion.] If I would have known I could not trim my yard on one charge i would not of bought it
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , June 15, 2020
Greetings from WORX! We thank you for your honest feedback as it helps to further assist and improve. An email will be sent to you in regards to this as well. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent tool!
on June 13, 2020
Posted by: Jasperjas
from Depew, New York
Gender:Female
I just received this and it is so easy to use! Love the lightweight design, and the edging and trimming features.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Works as advertised
on June 13, 2020
Posted by: Bill8875
from Waterloo, Iowa
Gender:Male
[This review was collected as part of a promotion.] Works good so far, I have only used it once as a trimmer. I didn't rate it a 5 only because I haven't used it long enough or tried it as an edger.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Love the adjustable string head
on June 13, 2020
Posted by: Geodew411
from Michigan
Gender:Male
Bought this trimmer end of May. I’m 6’2 and this trimmer is so much more comfortable than my old black and decker. I can adjust it to fit me, makes it feel like half the weight. Very comfortable.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Power String and Compact.
on June 12, 2020
Posted by: D Drew
from Lisle, IL
Gender:Male
I bought this a month ago, use it every Sunday, and have only pushed the button to add more string once. (Notice I posed a button not tapped the head on the ground). I was a little bummed at the length of the trimmer when it first arrived, but that quickly disappeared when using the string guard, flower guard, and wheels. Super compact but awesome to maneuver because of the light weight and features.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Light Weight, easy start
on June 12, 2020
Posted by: AMSSPARKY
from Noven, PA
Gender:Female
My husband talked me into purchasing it, I did not think it would be made well, turns out I was wrong the trimmer is well made, light and starts a push of button, beats pulling the rope. I am disatified with customer service.
I would recommend this to a friend!
Written by a customer while visiting worx.com