Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
no power
on April 30, 2022
Posted by: BAW1957
from Wheatland, Ca
Gender:Female
[This review was collected as part of a promotion.] I like the features of Worx and this is my 3rd Worx weed eater . I had the 32 volt for 8years before needing to replace it. This weed eater has many great features but power is not one of them! Very disappointed in over all performance!!!! I find having to unlock and lock guard annoying, the button to adjust handle bad idea and the telescopic handle lock just as annoying.
I would recommend this to a friend!
Response from worx.comBy Destynee Edwards, Customer Experience , May 2, 2022
Hello Valued Customer! Thank you for taking the time to share your experience and review! We are always open to learning more about where we can improve. Your WORX experience helps us grow with your lawn, garden, and DIY needs. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Easy going!
on May 7, 2022
Posted by: Oopercay
from Ardmore, Oklahoma
Gender:Female
This is the lightest and easiest to use! Love it!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great machine
on May 13, 2022
Posted by: Kam27
from Georgia
Gender:Male
I like mine so well I bought another for a family member!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and very easy to use!
on May 14, 2022
Posted by: 22papabear
from Springfield, IL
Gender:Male
[This review was collected as part of a promotion.] Very nice tool works great!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Happy Mothers day to me!
on May 14, 2022
Posted by: ruthie b
from Charlotte, NC
Gender:Female
I enjoy using this mighty mite! Suits me just fine!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent features
on May 16, 2022
Posted by: Work mom52
from Hildebran NC
Gender:Female
This is the second trimmer I have bought and I won't buy another brand. So easy to change the line, light weight, excellent cut just all round good experience with the Worx trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight
on May 17, 2022
Posted by: New toy
from Greenbrier, Tn.
Gender:Male
I bought this because I can’t handle the heavier tools because of rheumatoid arthritis and this is perfect. Lightweight and gets the job done.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
This tool is awesome
on May 17, 2022
Posted by: REofGVL
from Greenville SC
Gender:Male
I already had the Worx pole saw and found it well engineered, so when I wanted to replace my old heavy 80v trimmer, this was a great choice. It's lightweight, can trim AND edge, replacing not one, but two tools. It has made yard work less work.
I would recommend this to a friend!
Written by a customer while visiting worx.com