Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Light weight, easy to re-string, cordless,
on January 9, 2022
Posted by: katmat
from western Kentucky
Gender:Female
[This review was collected as part of a promotion.] We are now proud owners of many of the Worx tools and love them all! This trimmer was a gift to our son. We got another of our sons the compact table saw. We also got 2 of our daughter-in-laws and our daughter the compact cube vacuum. One of the daughter-in-laws was thrilled to receive this vacuum as it was a second one we had gotten her. She loved the first one and wanted another one for their camper. I can't say enough good things about these tools. My husband is disabled and loves that he can get outside and do much of the yard work he would not be able to do with conventional gas powered heavier equipment. I never hesitate to try a new tool. I have recommended Worx tools to many of our friends and family.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great for small jobs
on January 24, 2022
Posted by: Big Yard Man
from Billings, Mt
Gender:Male
[This review was collected as part of a promotion.] It was a christmas gift for the wife. Already have the bigger one, but this lighter one will be great for the wife. Haven't used it yet because the grass is not growing right in Montana.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Weed eater/Edger is perfect for me.
on March 7, 2022
Posted by: Jenny22
from Metairie, LA
Gender:Female
I’m 70 and can edge my yard myself. The only problem I have is ordering online. Website not senior friendly. Phone personnel are top notch. Free line!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great for slopes!
on March 13, 2022
Posted by: Shelly M
from Gautier, MS
Gender:Female
[This review was collected as part of a promotion.] I bought this about two years ago to trim around our bulkhead. Our yard takes a sharp slope at the edge of the bayou down to the bulkhead. It's too steep to mow, and a very awkward angle to weedeat with our regular gas weedeaters. The edge of the yard was not being trimmed, so it was hard to enjoy fishing from the bank. This tool is perfect! It has a wheel that can make it a mini mower, so I can just roll it down the slope and pull it back up. Lightweight and easy to handle. With about 100 feet of waterline, it takes at least two battery changes without the yard being thick. When the grass has gotten thick, it takes 3-4 battery swaps. I have no complaints at all, but it would be nice if it had more juice.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It worx
on March 27, 2022
Posted by: Bpworx
Gender:Male
I bought this roughly a month ago and couldn’t be happier. The price is fair in my opinion and really saves me a lot of time being able to switch from an edger to a weed eater within seconds. Highly recommend for residential housing.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
good light duty trimmer
on April 14, 2022
Posted by: dtep955
from Cedar Rapids, IA.
Gender:Male
I am used to a gas-powered trimmer with dual cutting lines, this trimmer works ok, it just doesn't have any way near the power that I am used to having, I will have to keep up on My trimming better than I have in the past, not sure the battery life is going to work for Me, it went dead on Me half wat thru the job.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , April 19, 2022
Hello Valued Customer, thank you for taking the time to share your experience and review! For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
weed eater
on April 22, 2022
Posted by: Nanny Vicki
from Neosho, Mo
Gender:Female
I just opened this last night , had to finish putting it together, my husband had to help me.
I tried it out today, it cuts real good, but I do not like it , it splashed grass al over me and my bots, , it is not quite like my old one, I will give this one to my husband, if he wants or to someone that does want it
disappointed.
I tried it out today, it cuts real good, but I do not like it , it splashed grass al over me and my bots, , it is not quite like my old one, I will give this one to my husband, if he wants or to someone that does want it
disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , April 25, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Written by a customer while visiting worx.com
Customer Rating
5
Great all around
on April 22, 2022
Posted by: Jose1
Gender:Male
[This review was collected as part of a promotion.] The best trimmer I have ever owned
I would recommend this to a friend!
Written by a customer while visiting worx.com