Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great lightweight trimmer!
on June 14, 2020
Posted by: Albo1964
from Algona, Iowa
Gender:Male
[This review was collected as part of a promotion.] I bought this trimmer to replace my gas one. Love the adjustment features and the lightweight. I live on an acreage and battery life is pretty good. Definitely surprised by the quality of the product for the price.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome String Trimmer
on June 14, 2020
Posted by: Zakker
from Dayton, Ohio
Gender:Male
Bought this uinit about a month ago. Was a replacement for my old Worx trimmer that I purchased about 5 years ago. New features attracted me to buy the new unit. Very thoughtful engineering went into this unit. Very happy with my purchase!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing Tool!
on June 14, 2020
Posted by: Pogothepit1
from Kansas City, Missouri
Gender:Female
I got my first Worx Trimmer 1 year ago & have had a great experience with it! A few weeks ago there was an infomercial on the GT Revolution & I was hooked! It showed up fast & was a piece of cake to assemble the few pieces that needed to be put on it. It is SO easy to use & the extra features make yard work go quickly & everything looks better than ever! I am now looking at other Worx products to add!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 24, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love it
on June 14, 2020
Posted by: Jimno
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] Went through my first roll. Last one month or so and I did a lot of weeding. I just weeded the garden and I did not have to pull a weed. Love it. Thank you
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 24, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing power
on June 14, 2020
Posted by: WST1
from Boston, MA
Gender:Male
My previous Worx trimmer finally quit on me after many years of use. I had always loved working with the Worx battery operated trimmer and replaced it with the Revolution. I used it yesterday for the first time and the power was amazing as well as the ease of use. I'm so happy I stayed with Worx! Never leave a good thing!
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, February 24, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
It is amazing!
on June 14, 2020
Posted by: Donna60
from Flat Rock, MI
Gender:Female
It works perfect, it has a nice wide cut and is lite weight.
I’m a small female with a very large yard so this weed trimmer works
great for me. So happy I ordered this product. And for a great price!
I’m a small female with a very large yard so this weed trimmer works
great for me. So happy I ordered this product. And for a great price!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Light Weight, Easy to Adjust
on June 14, 2020
Posted by: CJ Allen
from Minnesota
Gender:Female
[This review was collected as part of a promotion.] Everything worked Great, would have gave 5 stars, but the handle broke after first use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not good.
on June 14, 2020
Posted by: Ty love
from Detroit
Gender:Male
I bought this trimmer and it is falling apart, the wheel assembly broke on the second time using it and the batteries don't hold an charge for long. Also it is hard to adjust the trimmer head.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 15, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. WORX batteries run different amounts of time depending on the tool, but for the most part, the 2.0 Ah batteries average about 20 minutes of run-time. WORX tools are covered under a 3-year warranty. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com