Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
As advertised. Excellent Product. No Hassle.
on September 28, 2021
Posted by: Joe Pip
from Coventry, RI
Gender:Male
[This review was collected as part of a promotion.] After seeing the ad many times I finally decided to purchase. So often you see a product advertised on television and when you get it home it doesn’t meet the needs that it portrays on the ad. Not this time! This product delivers in all aspects. Multiple uses making your landscaping faster, neater and professional to the eye. No gas, no cord and quieter than similar products. Light to maneuver and easy to adapt to your personal fit and feel. I love this product and should of done this years ago. Also, this tool makes it more possible for an older person to adapt and still be able to do work on their own. My only suggestion for improvement would be to attach a spotlight to the trimmer so I can do some night landscaping,LOL.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worx for me!
on October 1, 2021
Posted by: 2pop
from Nassau county, NY
Gender:Male
Not only a great string trimmer,it does a great job edging.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Better than the one I had several years ago.
on October 4, 2021
Posted by: Not on social
from Brandon,.FL
Gender:Female
I STILL can't figure out how to make it a trimmer:) YouTube here I come!
Also, the battery doesn't show charge level.
Also, the battery doesn't show charge level.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , October 4, 2021
Hi there, thank you for sharing your experience and review! We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great product!
on October 4, 2021
Posted by: Elcee1969
from Texas
Gender:Female
[This review was collected as part of a promotion.] We are very happy with this! My dad has shoulder pain, but loves to do his yard work. This is light weight and much easier for him to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfection
on October 10, 2021
Posted by: Power house 68
from New jampshire
Gender:Male
I now have 2 of the trimmers and very pleased with both
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent weed eater
on October 14, 2021
Posted by: Jeab4
Gender:Female
A friend recommended this product and I am glad that she did.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Terrible battery life
on November 2, 2021
Posted by: Rosiesdad
from Abington, MA
My WORX trimmer has terrible battery life. They are worn out a a few charges and replacement batteries cost big bucks. I'll sell this trimmer in a yard sale for a fraction of what I originally paid for it. Caviet emptor
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 3, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Second one
on November 8, 2021
Posted by: Lilvegas
from Windsor Mill, Maryland
Gender:Female
So satisfied either the first one brought another one
I would recommend this to a friend!
Written by a customer while visiting worx.com