Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great tool
on June 14, 2020
Posted by: Burt58
from Frankfort, Kansas
Gender:Male
[This review was collected as part of a promotion.] Mine arrived several days ago have already edged and trimmed with it glad I made the purchase.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Great trim length
on June 14, 2020
Posted by: JJJULIENSDAD248
from Detroit
Gender:Male
[This review was collected as part of a promotion.] The handle isn’t as durable as maybe it should be. The spoils are still a pain like other units but if you get unlimited spools it may be good.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Surprising power and battery endurance
on June 14, 2020
Posted by: Marty Morris
from Nacogdoches Tx
Gender:Male
I bought this a couple of weeks ago because I’m having shoulder problems and my big gas trimmers were killing me. I had very low expectations for this unit because I don’t often buy battery powered tools. I saw a website video of this trimmer cutting a little grass on an already manicured lawn. I didn’t expect it to cut through my over grown St. Augustine runners. I could not have been more surprised at the power of this little light trimmer. I have a quarter acre lot and I can trim it all on one battery. I have used it three times and just ran out of line on first spool. It is light, powerful, and easy to change configuration. I am very proud of myself for buying this, and plan to give several as gifts
This was a much bigger bargain than I anticipated. I couldn’t be happier with this trimmer.
This was a much bigger bargain than I anticipated. I couldn’t be happier with this trimmer.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great line feed
on June 14, 2020
Posted by: bocce
from kalamazoo, Mi
Gender:Male
[This review was collected as part of a promotion.] Great way to feed the line by not having to hit the ground and just push button. Wheel works great for edging .
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 24, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on June 14, 2020
Posted by: hauser
from wisconsin
Gender:Male
[This review was collected as part of a promotion.] very happy works great
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 24, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very Happy!
on June 14, 2020
Posted by: PteroMike
from Cape Cod, MA
Gender:Male
It does everything it claims to do and I love the quick charger!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Spool feed does not really work like shown on TV
on June 14, 2020
Posted by: amiramark
from San Jose, CA
Gender:Male
I waited a long time to finally buy this trimmer and after 10 minutes i was extremely disappointed. trimmer line was only out one side, the spool had to be rewound and the battery life was terrible.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , June 15, 2020
Greetings from WORX! We appreciate the honest feedback as it helps us to further assist and improve. An email will be sent to you in regards to this as well. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great took for a great job!
on June 14, 2020
Posted by: Anonymous
from Cleveland Ohio
Gender:Male
[This review was collected as part of a promotion.] I’ve had so many comments on my lawn since purchasing this awesome tool!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com