Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Great trimmer but
on September 24, 2021
Posted by: oldheel
from SE NC
Gender:Male
Love the trimmer but hate that the wheels will not stay on when trimming the curb and sidewalk. Solutions welcomed....
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
20v power share got string trimmer
on September 24, 2021
Posted by: Yard v3
from Austin Tx
Gender:Female
[This review was collected as part of a promotion.] Bought it last month to replace an earlier model that ran so well, we decided to get another. The model it replaced was purchased 5 yrs ago and it was excellent. Expect this one to be the same.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Bad power - Battery
on September 24, 2021
Posted by: Sam1956
from Philadelphia Pa
Gender:Male
[This review was collected as part of a promotion.] I brought this 2 weeks ago and battery barely ran for 20 minutes
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 27, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The 2.0Ah 20 Volt Max Lithium Battery is designed to provide enough working time per charge to trim up to the average 1/4 acre yard on one charge. Actual results may vary depending on the density of the grass or weeds you’re cutting or the age of the battery pack.
Written by a customer while visiting worx.com
Customer Rating
4
Awesome
on September 28, 2021
Posted by: Marge13
from Lewisville,Tx
This is my second trimmer that I purchased.
Great product
Great product
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
As advertised. Excellent Product. No Hassle.
on September 28, 2021
Posted by: Joe Pip
from Coventry, RI
Gender:Male
[This review was collected as part of a promotion.] After seeing the ad many times I finally decided to purchase. So often you see a product advertised on television and when you get it home it doesn’t meet the needs that it portrays on the ad. Not this time! This product delivers in all aspects. Multiple uses making your landscaping faster, neater and professional to the eye. No gas, no cord and quieter than similar products. Light to maneuver and easy to adapt to your personal fit and feel. I love this product and should of done this years ago. Also, this tool makes it more possible for an older person to adapt and still be able to do work on their own. My only suggestion for improvement would be to attach a spotlight to the trimmer so I can do some night landscaping,LOL.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worx for me!
on October 1, 2021
Posted by: 2pop
from Nassau county, NY
Gender:Male
Not only a great string trimmer,it does a great job edging.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Better than the one I had several years ago.
on October 4, 2021
Posted by: Not on social
from Brandon,.FL
Gender:Female
I STILL can't figure out how to make it a trimmer:) YouTube here I come!
Also, the battery doesn't show charge level.
Also, the battery doesn't show charge level.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , October 4, 2021
Hi there, thank you for sharing your experience and review! We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great product!
on October 4, 2021
Posted by: Elcee1969
from Texas
Gender:Female
[This review was collected as part of a promotion.] We are very happy with this! My dad has shoulder pain, but loves to do his yard work. This is light weight and much easier for him to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com