Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Easy to use!
on September 7, 2021
Posted by: Pam5
from Westminster, CO
Gender:Female
I bought this to replace my corded trimmer. It was easy to put together and much easier to use. Don't miss the cord at all. Should hae bought this a long time ago. But I have it now and I love it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Love using it.
on September 9, 2021
Posted by: Deb53
from Lizella, GA
Gender:Female
[This review was collected as part of a promotion.] It has been a lot easier weed eating with my new Worx Trimmer. Lighter weight than my old weed eater and so easy to get extra line. I actually enjoy using it. My only problem I am having is with the wheels. They won’t stay attached. They are sending me a new set when the back orders arrive. I’m so glad I bought this.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Tilt head function is crap
on September 16, 2021
Posted by: RonB105
from Port Aransas, Texas
Gender:Male
This is my second one in two months. First one: gear head stayed locked all the time and could not adjust. Second one: gear head will not lock at all. Head just flops to where ever it wants to go. Frustrating as hell.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 16, 2021
Hello Valued Customer! It's unfortunate to learn that your second trimmer head is flopping while you're using your trimmer. We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. I have emailed you offline in regards to troubleshooting and warranty eligibility. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
light and easy to use
on September 16, 2021
Posted by: Johnboy76
from Oklahoma
Gender:Male
[This review was collected as part of a promotion.] I have had my Works about 2 months. I saw that where you lock and unlock to adjust the head from edging to mowing is broke and makes it hard to keep the head in the proper position to edge! Is there anything I can do to fix this?
Written by a customer while visiting worx.com
Customer Rating
4
Great trimmer but
on September 24, 2021
Posted by: oldheel
from SE NC
Gender:Male
Love the trimmer but hate that the wheels will not stay on when trimming the curb and sidewalk. Solutions welcomed....
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
20v power share got string trimmer
on September 24, 2021
Posted by: Yard v3
from Austin Tx
Gender:Female
[This review was collected as part of a promotion.] Bought it last month to replace an earlier model that ran so well, we decided to get another. The model it replaced was purchased 5 yrs ago and it was excellent. Expect this one to be the same.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Bad power - Battery
on September 24, 2021
Posted by: Sam1956
from Philadelphia Pa
Gender:Male
[This review was collected as part of a promotion.] I brought this 2 weeks ago and battery barely ran for 20 minutes
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 27, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The 2.0Ah 20 Volt Max Lithium Battery is designed to provide enough working time per charge to trim up to the average 1/4 acre yard on one charge. Actual results may vary depending on the density of the grass or weeds you’re cutting or the age of the battery pack.
Written by a customer while visiting worx.com
Customer Rating
4
Awesome
on September 28, 2021
Posted by: Marge13
from Lewisville,Tx
This is my second trimmer that I purchased.
Great product
Great product
I would recommend this to a friend!
Written by a customer while visiting worx.com