Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
306
4 Stars
82
3 Stars
44
2 Stars
36
1 Star
36
80%of customers recommend this product.
(
378 out of
470)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
4
Great Product
on August 2, 2023
Posted by: Tarunmoval
from Moreno Valley, CA
Gender:Male
Easy to use as described , vacuuming and mulching all together at one. Blowing is also powerful. I recommend to have one at home.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Trivac
on August 1, 2023
Posted by: Bel49
from San Antonio TX
Gender:Female
[This review was collected as part of a promotion.] Love it and easy to use
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
wont but again
on August 1, 2023
Posted by: dummy 2
from drums pa
Gender:Male
i bought 1 it smoked and died the first time i tried. was sent a second 1 this 1 didnt work all. was sent a third 1 and that 1 didnt work at all neither. sent them back and im waiting for a refund.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, August 2, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the TRIVAC 12-Amp Electric 3-IN-1 Blower/Mulcher/Yard Vacuum (WG512) did not meet your expectations. We appreciate your feedback as this will help us improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
3
It's messy and very limited. Use a respirator.
on August 1, 2023
Posted by: PvilleBob
from Central Texas
Gender:Male
I have just come inside after 10 minutes of work and 20 for cleanup. The unit works as long as there are no branches/twigs that will jam it, you can get the opening close enough to such up the leaves, and the stuff to be sucked up is not very dry. It creates a cloud of dust so be sure to protect your lungs and eyes. Plan on a shower and washing your clothes and shoes or you will look and feel like you just got in from a dust storm. I would rather use a mulching mower than this. To be fair, it is summer and the leaves were really dry.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, August 3, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the TRIVAC 12-Amp Electric 3-IN-1 Blower/Mulcher/Yard Vacuum (WG512) did not meet your expectations. We appreciate your feedback as this will help us to improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
2
The Old Trivac versus new one
on May 27, 2023
Posted by: KG08028
from Glassboro NJ
Gender:Male
[Employee of worx] The Old Trivac would get jammed from small branches or mulch and would not be able to chop these small pieces and the motor would burn out. Have they solved this issue with the new design? With the weight of the bag and no trap to help support this tool, how does a consumer handle carrying all this weight?
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , June 6, 2023
Hello Valued Customer!
Thank you for your interest in the new Trivacs we have available. Our new versions are lighter in weight and have more blower power. We have also made major changes to our bag materials.
Should you have any additional questions please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for your interest in the new Trivacs we have available. Our new versions are lighter in weight and have more blower power. We have also made major changes to our bag materials.
Should you have any additional questions please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Best leaf vacuum
on May 18, 2023
Posted by: Treycrow
from Dallas, TX
Gender:Male
I have tried numerous electric and battery powered leaf vacuums. The Trivac is by far…the best leaf vac I’ve used. I have three 30-40ft. Magnolia trees- which I believe are the toughest leaves for a vac to handle. This is my 3rd season with this vac and I absolutely love it for the following reasons-where others have failed.
Excellent vacuum power/motion. I vac over my driveway and mulch. When the strap is appropriately set to your height and the vac opening is about an inch or two above the ground - this vac will only pick up material that is light weight (i.e. no rocks), and has “area”. It won’t vac the mulch (unless you place the opening directly flat on top for the mulch), won’t pick up rocks, etc. so these items won’t damage or bind the blade.
Important to Magnolia leaves… I greatly, greatly appreciate the one piece, wide mouth, design of the chute- does not constantly clog.
During the drop season of my trees- I vac every day (except Sundays, have to take one day off) for 4-5 months. This machine has been extremely durable and is well made.
The mulched leaf opening to the bag is sufficient to never clog.
The mulch ratio is excellent… I can do the droppings of my three trees during their heaviest drop into one bag…a lot of leaves.
As I said - I’ve had many others that have failed on one or more of the other points. It’s taken me years to find a unit that can handle magnolia leaves and not clog the unit either in or out to the bag.
I haven’t used a battery powered unit that either has the power or long enough charge to handle a decent size job.
It has some weight but when the strap is appropriately set…it’s ok.
Again, this is by far the best machine!
Excellent vacuum power/motion. I vac over my driveway and mulch. When the strap is appropriately set to your height and the vac opening is about an inch or two above the ground - this vac will only pick up material that is light weight (i.e. no rocks), and has “area”. It won’t vac the mulch (unless you place the opening directly flat on top for the mulch), won’t pick up rocks, etc. so these items won’t damage or bind the blade.
Important to Magnolia leaves… I greatly, greatly appreciate the one piece, wide mouth, design of the chute- does not constantly clog.
During the drop season of my trees- I vac every day (except Sundays, have to take one day off) for 4-5 months. This machine has been extremely durable and is well made.
The mulched leaf opening to the bag is sufficient to never clog.
The mulch ratio is excellent… I can do the droppings of my three trees during their heaviest drop into one bag…a lot of leaves.
As I said - I’ve had many others that have failed on one or more of the other points. It’s taken me years to find a unit that can handle magnolia leaves and not clog the unit either in or out to the bag.
I haven’t used a battery powered unit that either has the power or long enough charge to handle a decent size job.
It has some weight but when the strap is appropriately set…it’s ok.
Again, this is by far the best machine!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Disappointing Battery Lifespan
on February 20, 2023
Posted by: DisappointedCustomer
from Jacksonville, FL
Gender:Female
It is great at vacuuming and mulching but only in 15-20 minute intervals. Then you have to charge both battery packs again. Very disappointing. Had to drag my corded blower out again.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 23, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review with us. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. Your feedback is greatly appreciated and helps us understand where we can improve.
Written by a customer while visiting worx.com
Customer Rating
2
Not what I expected
on February 6, 2023
Posted by: FMM49
from Wallingford CT
Gender:Male
[This review was collected as part of a promotion.] The trivac is very short and makes it difficult to use. I've also had issues with the leaves getting clogged. WOuld not buy again if I had a choice.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , February 8, 2023
Hello there!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your Trivac fell below your purchase expectation. I have emailed you offline to learn more about your specific issue.
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your Trivac fell below your purchase expectation. I have emailed you offline to learn more about your specific issue.
Written by a customer while visiting worx.com