Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
305
4 Stars
81
3 Stars
44
2 Stars
36
1 Star
35
80%of customers recommend this product.
(
377 out of
469)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
4
Quite dusty but gets the job done
on November 28, 2022
Posted by: Sttopdeb
from Bensenvillle, IL
Gender:Female
[This review was collected as part of a promotion.] We used this for leaf pick up. There was so much dust coming through the bag we had to remove our clothes at the door to launder. It picked up well and did as said. Just wish the bag has d a better filter fabric
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not what I expected
on February 6, 2023
Posted by: FMM49
from Wallingford CT
Gender:Male
[This review was collected as part of a promotion.] The trivac is very short and makes it difficult to use. I've also had issues with the leaves getting clogged. WOuld not buy again if I had a choice.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , February 8, 2023
Hello there!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your Trivac fell below your purchase expectation. I have emailed you offline to learn more about your specific issue.
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your Trivac fell below your purchase expectation. I have emailed you offline to learn more about your specific issue.
Written by a customer while visiting worx.com
Customer Rating
2
Disappointing Battery Lifespan
on February 20, 2023
Posted by: DisappointedCustomer
from Jacksonville, FL
Gender:Female
It is great at vacuuming and mulching but only in 15-20 minute intervals. Then you have to charge both battery packs again. Very disappointing. Had to drag my corded blower out again.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 23, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review with us. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. Your feedback is greatly appreciated and helps us understand where we can improve.
Written by a customer while visiting worx.com
Customer Rating
5
WORX Trivac
on September 16, 2023
Posted by: DJ56
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] Great tool. Easy to switch from blower to vacuum. Vacuum has strong suction. I bought this mainly for the vacuum after trying other brands that were a waste of $. Both the vacuum and blower work great.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Blows up a storm
on September 17, 2023
Posted by: Largo
from Bend Oregon
Gender:Male
[This review was collected as part of a promotion.] Powerful wind will blow forever at the end of a 100 foot extension.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Spend More Get Better Quality
on October 13, 2024
Posted by: Toodfather
from Birmingham, AL
Gender:Male
Not great. Does the job but mine died after a year. Mulch function jammed a lot. If you are able, spend more money on a better brand, and battery operated blower. You can fill a lot of bags with leaves in the time it takes to mulch.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, October 16, 2024
Hello!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our customer support team is available Monday through Friday from 9 am until 6 pm EST. Please email us at worx@positecgroup.com and it will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our customer support team is available Monday through Friday from 9 am until 6 pm EST. Please email us at worx@positecgroup.com and it will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Excellent
on November 15, 2024
Posted by: JRPitt87
from Pittsburgh
Gender:Male
[This review was collected as part of a promotion.] This is another fantastic tool from Worx. It is heavy and can be slight unwieldy but the tool works great. The power is excellent, I can move rain soaked leaves effortlessly. I can suck up leaves from the patio and over mulch without sucking up mulch or blowing mulch all through the yard.
I use this to suck up leaves and mulch them before reusing the leaves in my garden bed to put nutrients back into the soil. Wonderful!
A couple of areas where I feel like this could be improved. First, I’d like to see at least one more power setting. You have off, 1 or 2. At least 3 or possibly more would make this blower that much better.
Next, if this had a shoulder strap to use as a leaf blower, it would make using it for longer periods of time much easier. I would thin this would be as easy as designing a removable strap with hook and loop attachments for Worx to make. If they offered it as an accessory, I’d buy it.
I don’t love the fact that it needs AC power to operate but that’s the trade off with the power it has. I’m good with it because the results are excellent.
Solid 4 - 4.5 stars because of the areas of improvement I noted above. Don’t let those things sway you, it’s a great tool but certainly could be improved.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Mine is still working after 20 years !
on April 7, 2025
Posted by: TNTOFPA
from Carlisle, Pennsylvania
Gender:Male
I bought my leaf blower 20 years ago and I can tell you , these are built to last . Tough construction, I’ve dropped mine many times and it keeps going strong. Highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting worx.com