Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
303
4 Stars
81
3 Stars
44
2 Stars
35
1 Star
35
81%of customers recommend this product.
(
376 out of
467)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
4
Works well but it is heavy
on November 8, 2022
Posted by: Spike 15
from Lexington area KY
Gender:Male
I used this to clean up a lot of leaves in my yard and it works great but it gets heavy for an old guy. I ended up using zip ties to attach it to a two wheel furniture dolly so I did not have to carry the weight. I would suggest that Worx design a wheeled device that would allow the device to snap in and also support the bag. I am sure they could come up with a design that is better that my furniture dolly.
Written by a customer while visiting worx.com
Customer Rating
5
WORX 3 -in 1 Blower Mulcher Yard Vaccuum
on November 8, 2022
Posted by: Homehelper
from Ohio
Gender:Female
I’m a senior female homeowner with 3 trees , usually raking 5-6 bags of leaves each time. The Instagram advertisement for the WORX option 16-1 perked my interest. WORX earned this 5⭐️ post. I took 1 1/2 bags to the land field each time. 👌🏾😍 it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works great
on November 12, 2022
Posted by: JoannaJW
from CT
Gender:Female
I just wish I had bought the cordless one so I could go further afield. I'm wondering if I could use my Halo charger with it so I could wander about then. Also wish it came with the shoulder strap and you didn't have to order one separately.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
My Trivandrum 12-Amp not working
on November 15, 2022
Posted by: Komu
from Northern California
Gender:Male
[This review was collected as part of a promotion.] Use the unit 3 times and now it don’t work. Purchased this unit about 2 or 3 weeks ago.
Worked excellent the 3 times I used it, but now it do not turn on.
Worked excellent the 3 times I used it, but now it do not turn on.
Response from worx.comBy Destynee Edwards, Customer Experience , November 16, 2022
Hello Valued Customer.
Thank you for your reaching out to us. It's unfortunate to learn that your blower/vacuum is not working at this time. I have emailed you offline for more details regarding this issue.
I look forward to your response and resolving this matter for you.
Thank you for choosing Worx!
Thank you for your reaching out to us. It's unfortunate to learn that your blower/vacuum is not working at this time. I have emailed you offline for more details regarding this issue.
I look forward to your response and resolving this matter for you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Quite dusty but gets the job done
on November 28, 2022
Posted by: Sttopdeb
from Bensenvillle, IL
Gender:Female
[This review was collected as part of a promotion.] We used this for leaf pick up. There was so much dust coming through the bag we had to remove our clothes at the door to launder. It picked up well and did as said. Just wish the bag has d a better filter fabric
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not what I expected
on February 6, 2023
Posted by: FMM49
from Wallingford CT
Gender:Male
[This review was collected as part of a promotion.] The trivac is very short and makes it difficult to use. I've also had issues with the leaves getting clogged. WOuld not buy again if I had a choice.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , February 8, 2023
Hello there!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your Trivac fell below your purchase expectation. I have emailed you offline to learn more about your specific issue.
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your Trivac fell below your purchase expectation. I have emailed you offline to learn more about your specific issue.
Written by a customer while visiting worx.com
Customer Rating
2
Disappointing Battery Lifespan
on February 20, 2023
Posted by: DisappointedCustomer
from Jacksonville, FL
Gender:Female
It is great at vacuuming and mulching but only in 15-20 minute intervals. Then you have to charge both battery packs again. Very disappointing. Had to drag my corded blower out again.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 23, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review with us. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. Your feedback is greatly appreciated and helps us understand where we can improve.
Written by a customer while visiting worx.com
Customer Rating
5
WORX Trivac
on September 16, 2023
Posted by: DJ56
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] Great tool. Easy to switch from blower to vacuum. Vacuum has strong suction. I bought this mainly for the vacuum after trying other brands that were a waste of $. Both the vacuum and blower work great.
I would recommend this to a friend!
Written by a customer while visiting worx.com