Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
3
I feel tricked
on November 13, 2019
Posted by: Ginak
from Michigan
Gender:Female
I purchased this after watching the infomercial. I assumed it was what I had seen on tv, but there were obvious differences once I received it. I noticed that the neck (tube) is not angled at the end. I had no idea that there were different ones. I only found this one on the website which turned out to be different from the one on tv. I am disappointed and feel tricked. So be careful & look for the subtle differences.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , November 16, 2019
Greetings from WORX! Thank you for taking the time to share your experience and review! We apologize for any inconvenience and confusion. However, the Trivac you are seeing on the television will be the WG509. To better assist here will be the link to the Trivac seen on television https://www.worx.com/trivac-blower-mulcher-vacuum-wg509.html. Thank you for your patience and for choosing WORX!
Response from worx.comBy Jasmine D, customer experience , November 13, 2019
Thank you for sharing your experience and review! We are happy to hear you are enjoying the WORX 12 Amp Trivac! Thank you for choosing WORX you are greatly appreciated!
I rated this product a 3 star mostly because of the Material and zipper of the bag. The replacements bags are horrible as well. They use to be great. I bought the product a couple of month a ago. Pros- The trivac has improved power and a larger intake. The bag has a better attachment than past bags. Cons- You need to remove the bag when switching from one mode to the other is Inconvenient and makes using it more difficult. But the worst thing is the bag material. It is so thin that dust comes through the bag and gets all over your clothing and you need to wear a dust mask at times to keep it out of your lungs.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 13, 2019
Greetings from WORX! Thank you for sharing your experience and review! We apologize for any inconvenience you may have been caused. An email will be sent to you in regards to this as well. Thank you for choosing WORX you are greatly appreciated!
Only used once so far so much dust sifted through leaf bag all over clothes hands and machine too. Not what I thought would be like.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , November 13, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations. Thank you for choosing WORX!
My wife had ordered this for me after seeing the ad on the computer with the pretty girl with the glasses and I have to say, we got this within a few days of the order. I tried it for the first time this afternoon after work just to see what this can do and if I would like it. Well, I have to be honest. This machine really works! I have a 1/2 acre of land and so I told my wife, let me see what this can do. I wasn't expecting too much or for that matter, to even work out in the front lawn for as long as I did (2 hrs.) I blew every leaf into one big pile then I switched it from blower to vacuum and I filled the bag 3 times and was able to fill only 1 leaf bag and that was it! This worked so well that I'm excited about doing the back yard soon. (I really have to get a life) getting excited about doing yard work? Anyway, I hate, I mean hate raking. It is so overrated. This TRIVAC really does the job. Yes, it takes time but as you are doing it and not using 6 to 10 bags and only wind up with one fully mulched bag of leaves. You save money on buying more bags and you can also use the mulched leaves for spreading around your trees and or bushes. All I can say is that I don't write reviews if the product does not do what it is suppose to do. This really works. When I do the backyard, I'm going to use the bracket that you spread over a garbage can and just suck it up then I'll transfer it into the leaf bags. Finally a product that does what it says it does. All pro and no cons at all!
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 19, 2019
Greetings from WORX! Thank you for sharing your experience and review! That is SUPER awesome! We are excited to hear you are enjoying the WORX TRIVAC! Thank you for choosing WORX you are greatly appreciated!
I've only used the yard vacuum feature to get leaves and debris from the flower beds near our pool. Does a great job of vacuuming up leaves and other small plant material and mulches it down nicely. My biggest complaint is the length of the tube. I am 6' 2" and have to bend over to get close enough to the ground to vacuum up debris. There is a shoulder strap but it only supports the mulching bag, but that still wouldn't help with constantly bending over. I hope in the future they make a longer tube that could be purchased separately for those of us that are taller. And include that tube for all new purchases.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , November 12, 2019
We appreciate you taking the time out to share this awesome review with us all! We ! We value your honest feedback as it gives us a better understanding of where we need to improve! Unfortunately we do not have the option for a longer or extension tube. We apologize for the inconvenience. Your feedback will be passed forward!
I purchased this unit because of its quality and versatility. We have many bushes and flower beds that love to attract leaves from trees. This unit let's be blow out the leaves, then with just a twist of the knob, I can suck and mulch the leaves up. It's a beautiful product and I highly recommend it.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 5, 2019
Thank you for sharing your experience and review! That is perfect! We are happy to hear you are enjoying the WORX 12 Amp Electric Blower/ Mulcher/ Yard Vacuum! Thank you for choosing WORX you are greatly appreciated!
I got tired of the issues with my gas blower so a switch was in order. I originally was going to go with a battery unit but with the size of my yard and where my trees were, dragging around an extension cord wouldn't be a problem. I've only had the blower for a few weeks but so far I really like it. We still have a lot of leaves still on the trees so I really haven't put it a real test yet, just some light work with blowing grass off the concrete and some leaves into a pile to vacuum. The switch from blower mode to vacuum is so simple and quick. My only draw back is I wish it had a little more power in blow mode, getting things off the concrete is not an issue but when it gets into the grass it takes a little more effort to get things blowing into a pile. All in all I'm happy with the Worx TRIVAC and I would recommend it to a friend.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 4, 2019
Thank you for sharing your experience and review! That is perfect! We are thrilled to hear you are enjoying the WORX 12 Amp Electric Blower/mulcher and yard vacuum! Thank you for choosing WORX you are greatly appreciated!