Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
292
4 Stars
77
3 Stars
40
2 Stars
31
1 Star
32
82%of customers recommend this product.
(
365 out of
447)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
5
Works great
on November 12, 2022
Posted by: JoannaJW
from CT
Gender:Female
I just wish I had bought the cordless one so I could go further afield. I'm wondering if I could use my Halo charger with it so I could wander about then. Also wish it came with the shoulder strap and you didn't have to order one separately.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
My Trivandrum 12-Amp not working
on November 15, 2022
Posted by: Komu
from Northern California
Gender:Male
[This review was collected as part of a promotion.] Use the unit 3 times and now it don’t work. Purchased this unit about 2 or 3 weeks ago.
Worked excellent the 3 times I used it, but now it do not turn on.
Worked excellent the 3 times I used it, but now it do not turn on.
Response from worx.comBy Destynee Edwards, Customer Experience , November 16, 2022
Hello Valued Customer.
Thank you for your reaching out to us. It's unfortunate to learn that your blower/vacuum is not working at this time. I have emailed you offline for more details regarding this issue.
I look forward to your response and resolving this matter for you.
Thank you for choosing Worx!
Thank you for your reaching out to us. It's unfortunate to learn that your blower/vacuum is not working at this time. I have emailed you offline for more details regarding this issue.
I look forward to your response and resolving this matter for you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Quite dusty but gets the job done
on November 28, 2022
Posted by: Sttopdeb
from Bensenvillle, IL
Gender:Female
[This review was collected as part of a promotion.] We used this for leaf pick up. There was so much dust coming through the bag we had to remove our clothes at the door to launder. It picked up well and did as said. Just wish the bag has d a better filter fabric
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not what I expected
on February 6, 2023
Posted by: FMM49
from Wallingford CT
Gender:Male
[This review was collected as part of a promotion.] The trivac is very short and makes it difficult to use. I've also had issues with the leaves getting clogged. WOuld not buy again if I had a choice.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , February 8, 2023
Hello there!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your Trivac fell below your purchase expectation. I have emailed you offline to learn more about your specific issue.
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your Trivac fell below your purchase expectation. I have emailed you offline to learn more about your specific issue.
Written by a customer while visiting worx.com
Customer Rating
2
Disappointing Battery Lifespan
on February 20, 2023
Posted by: DisappointedCustomer
from Jacksonville, FL
Gender:Female
It is great at vacuuming and mulching but only in 15-20 minute intervals. Then you have to charge both battery packs again. Very disappointing. Had to drag my corded blower out again.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 23, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review with us. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. Your feedback is greatly appreciated and helps us understand where we can improve.
Written by a customer while visiting worx.com
Customer Rating
5
WORX Trivac
on September 16, 2023
Posted by: DJ56
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] Great tool. Easy to switch from blower to vacuum. Vacuum has strong suction. I bought this mainly for the vacuum after trying other brands that were a waste of $. Both the vacuum and blower work great.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Blows up a storm
on September 17, 2023
Posted by: Largo
from Bend Oregon
Gender:Male
[This review was collected as part of a promotion.] Powerful wind will blow forever at the end of a 100 foot extension.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Spend More Get Better Quality
on October 13, 2024
Posted by: Toodfather
from Birmingham, AL
Gender:Male
Not great. Does the job but mine died after a year. Mulch function jammed a lot. If you are able, spend more money on a better brand, and battery operated blower. You can fill a lot of bags with leaves in the time it takes to mulch.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, October 16, 2024
Hello!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our customer support team is available Monday through Friday from 9 am until 6 pm EST. Please email us at worx@positecgroup.com and it will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our customer support team is available Monday through Friday from 9 am until 6 pm EST. Please email us at worx@positecgroup.com and it will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com