Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
306
4 Stars
82
3 Stars
44
2 Stars
36
1 Star
36
80%of customers recommend this product.
(
378 out of
470)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
1
Too heavy
on May 12, 2025
Posted by: jmom2025
from Texas
Gender:Female
I’m a 67 yr old woman. This vacuum is too heavy. Even if I drag it, it is heavy and cumbersome.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 13, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your product, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your product, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
1
2nd TRIVAC motor dies... DISAPPOINTED!
on April 29, 2025
Posted by: kw4754
from Smithville, NJ
Gender:Male
I have had three (3) TRIVACs over the years. The 1st lasted several years. The 2nd went up in smoke within 1 yr. I then received a replacement under warranty and it lasted approx. 3 1/2 yrs. and it's motor has died, once again. For the amount of use it gets as a vac, just fall and spring, the product should last much, much longer. Disappointing.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 29, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
4
Needs ergonomic tuning
on April 25, 2025
Posted by: fondofmen2
from Naples FL
Gender:Male
power and performance A+ Could stand some improvement with either the handle extending down toward the rear or a handle grip on the rear for two handed use when leaf vacuuming and maybe longer or extendable nozzle. A big help would be something to connect to a shoulder harness. My arms don't seem to be long enough with extended use it doesn't help my lower back.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
Verified Purchase:Yes
had an older version for some 15 years and replaced with this one which is as good or better
Written by a customer while visiting worx.com
Customer Rating
3
Quality ?
on April 13, 2025
Posted by: BrianMac
from Wisconsin
Gender:Male
I was given a Trivac about 4ys ago as a gift it quit about a year ago so I decided to buy another one (I do like the concept) this one I have had for 6 months, yesterday I was vacuuming leafs and some dried flower stocks (slightly woody) and it developed a vibration it now seems the impeller is loose on the motor shaft and there is melted plastic. I will see if there is any warranty. I don't know if I would recommend.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 17, 2025
Hello Brian!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The WG512 is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The WG512 is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Mine is still working after 20 years !
on April 7, 2025
Posted by: TNTOFPA
from Carlisle, Pennsylvania
Gender:Male
I bought my leaf blower 20 years ago and I can tell you , these are built to last . Tough construction, I’ve dropped mine many times and it keeps going strong. Highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Work one time
on March 8, 2025
Posted by: Txmilman
from Austin Tx
Gender:Male
I bought the 3 in 1 mulcher and it started out great, but it stop working after one use. I was very disappointed because it was doing what it was supposed to do and it just stopped. I thought maybe it just needed to take a break but I tried later in the week and tried again this year and it still doesn’t work. I got one use out of it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, March 11, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Dead after one hour of use.
on January 25, 2025
Posted by: Anonymous
from Las Cruces, New Mexico
Gender:Male
I purchased the trivac back in June, I had bought a house with a few trees and thought this would work great. After one hour of use It stopped running I checked the circut breaker and it was still on. I switched extension cord still did not run. I plugged it into a known good plug nothing. I disassembled it and plug the motor direct bypassing all interlocks still did not run.
Perhaps I just got a Dud. While it worked it worked great good power good mulching, lots of dust but that is expected. If it had not failed I would have given a great review.
Perhaps I just got a Dud. While it worked it worked great good power good mulching, lots of dust but that is expected. If it had not failed I would have given a great review.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 28, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com