Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
303
4 Stars
81
3 Stars
44
2 Stars
35
1 Star
35
81%of customers recommend this product.
(
376 out of
467)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
3
Does not mulch very well like previous model
on October 24, 2020
Posted by: SIRSCULLZ
from NEW YORK, NY
Gender:Male
[This review was collected as part of a promotion.] I bought this a week ago and am not pleased. Does not mulch at 16 times as stated. It mulches just like the WG509 i have. I foolishly gave away model before this (the one with turbine fusion bag because I was very dirty after using and dust annoying my neighbors) It mulches leaves very small which I used for mulch instead of buying wood chips and using in my compost because it breaks down in less time. I might be returning this. Very disappointed. Worx is not improving on their products.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , October 26, 2020
Hi there!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Need to make it cordless.
on October 27, 2020
Posted by: Anonymous
from Knoxville TN
Gender:Male
I was going to buy this until I figured out you had to pull the cord with it all the time. This would be a really great item if it was cordless!
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 4, 2020
Hi there!
If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Works great.... until it doesn’t
on October 31, 2020
Posted by: GDubs
from Upstate NY.
Using it for the third time today and it just stopped. Checked all power cords... no issue. Tried a different outlet... no good... tried another power tool that worked fine... this just won’t turn on again.
Response from worx.comBy Heaven Johnson, Customer Experience, November 3, 2020
Hi there!
We apologize for any trouble you have experienced. Your feedback and review help us improve our products. Our tools carry a standard 2-year warranty plus one additional year when you register. If you have any further questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance.
Thank you for choosing WORX!
We apologize for any trouble you have experienced. Your feedback and review help us improve our products. Our tools carry a standard 2-year warranty plus one additional year when you register. If you have any further questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on November 7, 2020
Posted by: MegH
from Albany,NU
Gender:Female
[This review was collected as part of a promotion.] For first time home owners we are thrilled to have this tool!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Product!
on November 9, 2020
Posted by: Patty1960
from Indianapolis, IN
Gender:Female
I bought this a few weeks ago and LOVE the Vaccum Mulcher feature! Have not used the blower yet, but will soon! AND, it was very east to put together!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
on November 10, 2020
Posted by: Ddurango70
from Michigan
Gender:Male
Have had my tribal for over 7 years now!! Wow still wor led like brand new!! One thing you need to make a gas or battery model because I use mine on a commercial use ! Clients get upset when I ask if I can use a Electrical outlet!!!!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , November 11, 2020
Hi there!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Call our customer service line for assistance at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Call our customer service line for assistance at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Works great— BUT
on November 13, 2020
Posted by: Kvinion
from Ohio
Gender:Male
This is my 2ed one, and while this 1 seems sturdier then the 1st one, it doesn’t change over as easily any more! Sure wish Worx could come up with something that picks up acorns, unfortunately this doesn’t!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Not for Large Leaves
on November 16, 2020
Posted by: Somewhat
from TN
Gender:Female
Blower feature is powerful; it's light enough for me to maneuver (I'm a somewhat petite woman). The vacuum/mulching feature is perfect for small leaves, but if I tried to suck up leaves wider than the size of my hand, it would mat up at the suction end, and I'd have to shove the leaves in, and that got tiring. Overall, a very good product for most uses.
I would recommend this to a friend!
Written by a customer while visiting worx.com