Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
292
4 Stars
77
3 Stars
40
2 Stars
31
1 Star
32
82%of customers recommend this product.
(
365 out of
447)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
4
This is the second TRIVAC I've purchased
on August 17, 2020
Posted by: Raaa
from San Diego
Gender:Male
I sent the first to my dad in Washington. This units is powerful but, heavy. I'm not looking for a shoulder strap to take the load off my arm while I'm cleaning leaves off my new artificial grass.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great Features!
on September 15, 2020
Posted by: Shakay
from Long Island, NY
Gender:Female
[This review was collected as part of a promotion.] This is just want I wanted to take care of my leaves. Used it for the first time yesterday & it worked well & mulched the leaves into small bits which I could easily dump from the collection bag into a garbage can. Just wish it was a little lighter but I am considered elderly.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Bags are Junk
on October 8, 2020
Posted by: PRguy
from Philadelphia, PA
Gender:Male
The vacuum works fine, but the bags are junk. Blew through two in one season...rips right around the zipper.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , October 15, 2020
Hi there!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Please check your email to further discuss this concern in more detail.
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Please check your email to further discuss this concern in more detail.
Written by a customer while visiting worx.com
Customer Rating
2
Great blower for dry leaves
on October 15, 2020
Posted by: nick1977
from Dover, Ohio
Gender:Male
[This review was collected as part of a promotion.] I have had my blower for a year now the first year i got late October leaves were thick and wet and the blower would clog constantly. the bag fills up in seconds i had to laugh so I did by the attachment and dragged the the thing around behind me hunched over. Still though kept clogging with wet leaves. Notice the commercials show you dry leaves only!! Dry leaves itworls way better but still pain in the rear
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , October 21, 2020
Hello!
Thank you for taking the time to share your review and honest feedback. Wet leaves can stick to things and cause clogging which could make it even more difficult for the Trivac to vacuum. Also, the Trivac is an electric item. It is best not to use this item near wet/damp areas. If you have any inquiries or experience issues, please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for taking the time to share your review and honest feedback. Wet leaves can stick to things and cause clogging which could make it even more difficult for the Trivac to vacuum. Also, the Trivac is an electric item. It is best not to use this item near wet/damp areas. If you have any inquiries or experience issues, please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Written by a customer while visiting worx.com
Customer Rating
4
A solid tool when used in the right conditions
on October 17, 2020
Posted by: Anonymous
from Northern VA
Gender:Male
This tool works great as a blower - plenty of power to move huge piles of dry leaves quickly and easily. It's slightly less great with wet leaves, though, but still WAY better than raking.
I struggled with the vacuum/mulcher. It's pretty good if you're vacuuming/mulching dry leaves that are thin and brittle, but if there are any wet leaves or thicker leaves (e.g., magnolia leaves) in that pile, the entryway into the bag will get clogged up quite easily, and quite often. I like that collection bag has a shoulder strap, but I found that the bag must be worn just so, otherwise the entryway into the bag will also get clogged. Any twists or bends into the bag will result in clogs. Cleaning out the clogs involves powering down the tool, waiting a few seconds for the mulcher to stop spinning, releasing the bag from tool, and digging into the bag entryway to clear out the clog. After doing this a few dozen times, you quickly realize it's faster and less frustrating to just pick up the leaves by hand.
Nevertheless, I DO recommend this tool, as it is really pretty great if you use it in the exact, right conditions - when your leaves are dry, mostly thin, and brittle.
I should mention it's pretty loud too, so be sure to wear ear protection. The first time I used this tool, I stupidly decided to ignore the recommendations and forego wearing ear protection. After a couple of hours, my ears felt the same as they did after I attended that U2 concert in Pittsburgh a couple of years ago. I've worn ear protection every time I've used this tool ever since and haven't had any problems.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome
on October 21, 2020
Posted by: Malcha
from Poland Ohio
Gender:Female
[This review was collected as part of a promotion.] I have quite a few tools from WORX anf love all of them .
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Does not mulch very well like previous model
on October 24, 2020
Posted by: SIRSCULLZ
from NEW YORK, NY
Gender:Male
[This review was collected as part of a promotion.] I bought this a week ago and am not pleased. Does not mulch at 16 times as stated. It mulches just like the WG509 i have. I foolishly gave away model before this (the one with turbine fusion bag because I was very dirty after using and dust annoying my neighbors) It mulches leaves very small which I used for mulch instead of buying wood chips and using in my compost because it breaks down in less time. I might be returning this. Very disappointed. Worx is not improving on their products.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , October 26, 2020
Hi there!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Need to make it cordless.
on October 27, 2020
Posted by: Anonymous
from Knoxville TN
Gender:Male
I was going to buy this until I figured out you had to pull the cord with it all the time. This would be a really great item if it was cordless!
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 4, 2020
Hi there!
If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Written by a customer while visiting worx.com