Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
306
4 Stars
82
3 Stars
44
2 Stars
36
1 Star
36
80%of customers recommend this product.
(
378 out of
470)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
5
Awesome
on October 21, 2020
Posted by: Malcha
from Poland Ohio
Gender:Female
[This review was collected as part of a promotion.] I have quite a few tools from WORX anf love all of them .
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to operate!
on October 21, 2020
Posted by: PhyllisT
from Wichita KS
Gender:Female
[This review was collected as part of a promotion.] I had this up and running in less than 20 minutes! Bought it to vacuum and mulch leaves and wow it worked great! If you are older it can get a little heavy but just empty more often it’s easy! Would also recommend a handle toward the back part to help balance holding it! I have a section that has a chain link fence and a concrete wall just big enough for the 3/1 to fit but it’s awkward to hold! Of course cordless would knock if off the chart if it doesn’t increase weight a lot! My neighbor came out to check it out!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Problem
on October 20, 2020
Posted by: Mono mike
from Hurricane,wv
Gender:Male
Used twice, once to blow and once to suck up and chop leafs, got through about half a bag of leafs and motor blew up.
Response from worx.comBy Enchantis M., Customer Experience, October 26, 2020
Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please check your email as I have contacted you offline to further assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
A solid tool when used in the right conditions
on October 17, 2020
Posted by: Anonymous
from Northern VA
Gender:Male
This tool works great as a blower - plenty of power to move huge piles of dry leaves quickly and easily. It's slightly less great with wet leaves, though, but still WAY better than raking.
I struggled with the vacuum/mulcher. It's pretty good if you're vacuuming/mulching dry leaves that are thin and brittle, but if there are any wet leaves or thicker leaves (e.g., magnolia leaves) in that pile, the entryway into the bag will get clogged up quite easily, and quite often. I like that collection bag has a shoulder strap, but I found that the bag must be worn just so, otherwise the entryway into the bag will also get clogged. Any twists or bends into the bag will result in clogs. Cleaning out the clogs involves powering down the tool, waiting a few seconds for the mulcher to stop spinning, releasing the bag from tool, and digging into the bag entryway to clear out the clog. After doing this a few dozen times, you quickly realize it's faster and less frustrating to just pick up the leaves by hand.
Nevertheless, I DO recommend this tool, as it is really pretty great if you use it in the exact, right conditions - when your leaves are dry, mostly thin, and brittle.
I should mention it's pretty loud too, so be sure to wear ear protection. The first time I used this tool, I stupidly decided to ignore the recommendations and forego wearing ear protection. After a couple of hours, my ears felt the same as they did after I attended that U2 concert in Pittsburgh a couple of years ago. I've worn ear protection every time I've used this tool ever since and haven't had any problems.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Great blower for dry leaves
on October 15, 2020
Posted by: nick1977
from Dover, Ohio
Gender:Male
[This review was collected as part of a promotion.] I have had my blower for a year now the first year i got late October leaves were thick and wet and the blower would clog constantly. the bag fills up in seconds i had to laugh so I did by the attachment and dragged the the thing around behind me hunched over. Still though kept clogging with wet leaves. Notice the commercials show you dry leaves only!! Dry leaves itworls way better but still pain in the rear
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , October 21, 2020
Hello!
Thank you for taking the time to share your review and honest feedback. Wet leaves can stick to things and cause clogging which could make it even more difficult for the Trivac to vacuum. Also, the Trivac is an electric item. It is best not to use this item near wet/damp areas. If you have any inquiries or experience issues, please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for taking the time to share your review and honest feedback. Wet leaves can stick to things and cause clogging which could make it even more difficult for the Trivac to vacuum. Also, the Trivac is an electric item. It is best not to use this item near wet/damp areas. If you have any inquiries or experience issues, please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Written by a customer while visiting worx.com
Customer Rating
5
on October 14, 2020
Posted by: wrangler 2
from Austin, Tx
Gender:Male
[This review was collected as part of a promotion.] The day this piece arrived I assembled it and have used it almost every day since. I have about 20 large trees on my lot so leaves are a pain. This vacuum/mulcher is perfect for the job.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Bags are Junk
on October 8, 2020
Posted by: PRguy
from Philadelphia, PA
Gender:Male
The vacuum works fine, but the bags are junk. Blew through two in one season...rips right around the zipper.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , October 15, 2020
Hi there!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Please check your email to further discuss this concern in more detail.
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Please check your email to further discuss this concern in more detail.
Written by a customer while visiting worx.com
Customer Rating
1
Cant get one to work over three uses
on October 7, 2020
Posted by: Ronny46
from Deridder, LA
Gender:Male
I am sorry to report that the replacement unit you sent to replace the original unit I purchases has also quit while using it for the third time. I was vacuuming up some dried grass and it quit working. tried cleaning it out real good using my air compresser to no avail. Love the unit and the dual use but can't keep one running.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, October 8, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com