Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
306
4 Stars
82
3 Stars
44
2 Stars
36
1 Star
36
80%of customers recommend this product.
(
378 out of
470)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
2
Cheap attachment pin!
on October 25, 2020
Posted by: SMigliaccio
from Erie, PA
Gender:Male
[This review was collected as part of a promotion.] I just bought this and while the system itself vacs & mulches great 5 times of detaching and attaching the bag and the pin is broken off! Why WORX would use a plastic piece for something so vital to this machine makes little sense! Not to mention I can't find a way on-site to buy replacement (multiple!!!) pieces for this attachment pin for the bag... a bit disappointed my yardwork is cut off this quickly because of a simple fix on your end.
Response from worx.comBy Heaven Johnson , Customer Experience , October 26, 2020
Hi there!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. WORX battery and charger carry a 1- year warranty. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries.
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. WORX battery and charger carry a 1- year warranty. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries.
Written by a customer while visiting worx.com
Customer Rating
5
The go getter
on October 24, 2020
Posted by: Elove
from Mobile AL
Gender:Male
I have used it but not much but it’s good for what I do
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customers Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
works great
on October 24, 2020
Posted by: Anonymous
from raton,n.m.
Gender:Male
[This review was collected as part of a promotion.] Needs a strap on blower/vac also.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Best For Very Small Yards
on October 24, 2020
Posted by: Anonymous
from Charlottesville, Va.
Gender:Male
I tried it within an hour of delivery today. I have a smaller yard (less than a fifth of an acre). Here are thw pros and cons:
Pros
Easy assembly.
Sucks up leaves well as long as you move nozzle constantly.
Mulches well and even chips up fine twigs.
Pros
Easy assembly.
Sucks up leaves well as long as you move nozzle constantly.
Mulches well and even chips up fine twigs.
Cons
Heavy and a bit hard to maneuver
Requires a lot of time to clear a section of the yard
Collection system doesn't stay on trash container well
Bottom line: This would be a great tool for a townhome or very small lot, bur not real practical for anything larger.
Heavy and a bit hard to maneuver
Requires a lot of time to clear a section of the yard
Collection system doesn't stay on trash container well
Bottom line: This would be a great tool for a townhome or very small lot, bur not real practical for anything larger.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , October 26, 2020
Thank you for your feedback and honest review. If you have any inquiries or experience issues, please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Written by a customer while visiting worx.com
Customer Rating
3
Does not mulch very well like previous model
on October 24, 2020
Posted by: SIRSCULLZ
from NEW YORK, NY
Gender:Male
[This review was collected as part of a promotion.] I bought this a week ago and am not pleased. Does not mulch at 16 times as stated. It mulches just like the WG509 i have. I foolishly gave away model before this (the one with turbine fusion bag because I was very dirty after using and dust annoying my neighbors) It mulches leaves very small which I used for mulch instead of buying wood chips and using in my compost because it breaks down in less time. I might be returning this. Very disappointed. Worx is not improving on their products.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , October 26, 2020
Hi there!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on October 24, 2020
Posted by: Robert01
from Ellenwood, GA
Gender:Male
I purchased this blower about two weeks ago, and I’ve already cleaned my yard a few times and my neighbors yard. Is it easy to go back-and-forth between blower and vacuum, and my neighbors are very impressed.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
great tool beats raking some of the time!
on October 23, 2020
Posted by: Marti56
from N Dakota
Gender:Female
yes haven't had long but it was invaluable as I am getting on in age and busted an arm so it blew those leaves into the next county I hope ( :
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
PE Teacher/Athletic Director/Parent/Coach for 39
on October 22, 2020
Posted by: Gary Hull
from Salem, Oregon
Gender:Male
[This review was collected as part of a promotion.] Really enjoying my TRIVAC 3 in 1 Blower/Mulcher/Yard Vacuum.
Used a great amount yesterday after school and was very impressed again with the blowing power and suction power.
Been a lot of fun with my new outdoor activity. Got so old racking leaves.
Used a great amount yesterday after school and was very impressed again with the blowing power and suction power.
Been a lot of fun with my new outdoor activity. Got so old racking leaves.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 4, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com