Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
5
Light weight, great vacuum power
on November 3, 2020
Posted by: Edinwi
from N.E. Wisconsin
Gender:Male
Purchased about a month ago, so happy I did. I’m 67 years old, and have to do this myself now. It’s a great addition to my worx collection
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , November 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
I really like this but I wish it was lighter weight... does an excellent job !!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , November 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! The Trivac weighs 9.3lbs. This is attributed to both the blower tube and vacuum tube is attached as one piece versus the need to switch out tubes. The weight of the bag with debris may also contribute to the extra weight. If it is being used as a blower, the bag does not need to be attached. This may lighten the tool and make it more manageable. Thank you for choosing WORX. You are greatly appreciated!
I was so impressed by this 3-in-1 that I had to give Worx the praise they deserve for this. It is clear that the engineering that went into this was top notch and nothing was overlooked. It made very well, the attachments connect and disconnect with ease, as they should. When the attachments are connected they feel sturdy and ready to work. The safety features are well thought-out as well. I am very impressed with this and tell everyone about it. It also makes cleaning up the yard fun.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac and how well it works! Thank you for choosing WORX. You are greatly appreciated!
Using it for the third time today and it just stopped. Checked all power cords... no issue. Tried a different outlet... no good... tried another power tool that worked fine... this just won’t turn on again.
Response from worx.comBy Heaven Johnson, Customer Experience, November 3, 2020
Hi there! We apologize for any trouble you have experienced. Your feedback and review help us improve our products. Our tools carry a standard 2-year warranty plus one additional year when you register. If you have any further questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance.
WORX WA0030 collapsible barrel spring is too soft. Barrel collapses under the weight of the hose and cloth cover. Barrel collapses and falls over. Spring should be much stiffer!
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 3, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This information will be passed up to the appropriate department. Should you have any more questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
I bought this a month ago for my wife. Very easy to use, easy to switch from blower to vac. Very strong vac with excellent mulching. Pleased with the power of the blower as well. My wife and I are both pleased with the performance and ease of use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] I received my tool as promised and immediately took it out of the box to try it out. The design is ingenious the way you twist a knob to convert from one function to another. I love this!
Setup was easy and straight-forward and I was blowing and mulching in 10 minutes. I was disappointed that the tool did not come with the optional shoulder strap to use when in the blower mode; the tool is a bit heavy after a while. I liked that the bag had a strap that could be used in mulching mode. That made the world of difference.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac and how easy it is to use! Thank you for choosing WORX. You are greatly appreciated!
I was going to buy this until I figured out you had to pull the cord with it all the time. This would be a really great item if it was cordless!
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 4, 2020
Hi there! If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.