Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
303
4 Stars
81
3 Stars
44
2 Stars
35
1 Star
35
81%of customers recommend this product.
(
376 out of
467)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
3
I feel tricked
on November 13, 2019
Posted by: Ginak
from Michigan
Gender:Female
I purchased this after watching the infomercial. I assumed it was what I had seen on tv, but there were obvious differences once I received it. I noticed that the neck (tube) is not angled at the end. I had no idea that there were different ones. I only found this one on the website which turned out to be different from the one on tv. I am disappointed and feel tricked. So be careful & look for the subtle differences.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , November 16, 2019
Greetings from WORX! Thank you for taking the time to share your experience and review! We apologize for any inconvenience and confusion. However, the Trivac you are seeing on the television will be the WG509. To better assist here will be the link to the Trivac seen on television https://www.worx.com/trivac-blower-mulcher-vacuum-wg509.html. Thank you for your patience and for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Vac is good - bags not!
on December 3, 2019
Posted by: Buried
from Rhode Island
Gender:Male
[This review was collected as part of a promotion.] The vac/blower works well - the bags however don’t last a single season and are expensive to replace 1/3 the cost of the blower itself - this issue needs to be addressed
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , December 10, 2019
Thank you for bringing this to our attention. Your feedback will be passed forward to the product development team! Your Trivac Leaf Collection bag is actually covered by a 1 year warranty! We are more than happy to help! Be on the look out for a email from me shortly!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
on December 4, 2019
Posted by: sjwelchjr
from Salisbury, NC
Gender:Male
[This review was collected as part of a promotion.] Not as powerful as advertised. Disappointed in the purchase
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , December 10, 2019
Thank you for taking the time to share your feedback. We appreciate you trying out the WORX Trivac. No worries, all WORX products are backed by a 30 day money back guarantee! Please contact our Customer Care Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
More than I expected
on December 7, 2019
Posted by: Dom V
from Philadelphia
Gender:Male
This tool is more than I expected.
Very powerful and compact
Very powerful and compact
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
it works fine both ways.
on December 18, 2019
Posted by: junior10
from floridaer
Gender:Male
the transition from blower to vacuum is terrible having to take off leaf bag to go to blower and turn this huge nob is a pain in the butt .I'm sorry but your first trivac blower and second are the best cause you can just go from vac right to blower that is my opinion thank you.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , December 18, 2019
Greetings from WORX! We most certainly appreciate the feedback as it helps us to maintain and improve each customer experience. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Best Yard Blower/Vac
on December 21, 2019
Posted by: amesguy0
from Tulsa, Oklahoma
Gender:Male
[This review was collected as part of a promotion.] After spending hours blowing, raking, and bagging leaves the Trivac cut my work load ny more than half and instead of 15 bags we only left 2 bags to pick up. The Trivac is 4 tools in one with the vac, mulcher, bag and blower replacing rakes and blower, broom and bags
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Didn’t know how it would work. It works great
on December 22, 2019
Posted by: Rv12
from Texas
I bought this some weeks ago . But we love it .
It makes all our yard work so much easier .
My husband loves using it
It makes all our yard work so much easier .
My husband loves using it
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , January 16, 2020
Greetings from WORX! That is awesome! We appreciate the great feedback! Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
a bit heavier and awkward hold
on December 29, 2019
Posted by: zeldamd
from Kansas City KS
Gender:Male
it has plenty of power. when you see it on infomercials, it shows the change from vacuum to blower so easy and it is not. it is awkward to hold as a vacuum.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , December 31, 2019
Greetings from WORX! We appreciate the feedback as it helps us to maintain and improve each customers experience. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com