Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
292
4 Stars
77
3 Stars
40
2 Stars
31
1 Star
32
82%of customers recommend this product.
(
365 out of
447)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
5
Powerful, Lightweight & Quiet
on October 26, 2019
Posted by: Jgambertog
from Santa Rosa, CA
Gender:Male
[This review was collected as part of a promotion.] I have over a dozen trees surrounding my small home. The Trivac made the process of cleaning up all the leaves much simpler and faster than I had imagined. What I thought would be a full Sunday project took less than a couple of hours. Thank you for the amazing product Worx!
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , October 28, 2019
Thank you for sharing your experience and review! That is awesome! We are thrilled to hear you are enjoying the WORX Trivac! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Lighter but Less Convenient
on October 27, 2019
Posted by: Jeffb1020
from Houston
Gender:Male
[This review was collected as part of a promotion.] I had the original TriVac and loved it. I bought this updated model and di not like it because to use the vacuum you must remove the bag. I dod not have to remove the bag on the original model and could easily switch back and forth. I did like how it is lighter and quieter but I am not sure it is as powerful.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , October 29, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
works well
on October 29, 2019
Posted by: horsey67
Gender:Male
I've only used as a vacuum and it works well. The bag does fill up quickly and it can get heavy. Not sure where they get 16 to 1 as I have filled 4 36 gal trash bags with only 11 bags of leaves from the tool.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , October 29, 2019
Thank you for taking the time to share your experience and review! We are happy to hear that this has met your expectations. We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great product for the money
on October 30, 2019
Posted by: Michael823
from Sparta, Wisconsin
Gender:Male
Great product, plenty of power. Does everything as stated. The only negative is with the bag. The bag should have stronger stitching because it does not last very long before the stitching comes undone. Also I think that the shoulder carrying strap should be included with the product.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , October 30, 2019
Thank you so much for taking the time to share your feedback and experience with us! We are thrilled to hear that you were pleased with the value and performance! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
some good some bad
on November 2, 2019
Posted by: bosoxernie
from johnston ri
Gender:Male
I found that the vacuum and mulching feature is excellent. The blower however is very poor even with the power set to six. My 20 year old blower has twice the power. I worry about the on/off switch which is very stiff and the bag zipper. They seem to be a problem waiting to happen. In spite of these comments I will keep it just for the mulching feature.
Response from worx.comBy Jasmine D, customer experience , November 4, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great yard vacuum
on November 8, 2019
Posted by: ShawnP1
from Franklin, TN
I've only used the yard vacuum feature to get leaves and debris from the flower beds near our pool. Does a great job of vacuuming up leaves and other small plant material and mulches it down nicely. My biggest complaint is the length of the tube. I am 6' 2" and have to bend over to get close enough to the ground to vacuum up debris. There is a shoulder strap but it only supports the mulching bag, but that still wouldn't help with constantly bending over. I hope in the future they make a longer tube that could be purchased separately for those of us that are taller. And include that tube for all new purchases.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , November 12, 2019
We appreciate you taking the time out to share this awesome review with us all! We ! We value your honest feedback as it gives us a better understanding of where we need to improve! Unfortunately we do not have the option for a longer or extension tube. We apologize for the inconvenience. Your feedback will be passed forward!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Worx 3 in 1
on November 16, 2019
Posted by: Mulches 2
from Waldorf , MD
Gender:Male
Great product just néed something not restrained by a cord!
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , November 19, 2019
A cordless Trivac has been in high demand! Your feedback will be passed forward! We appreciate your business!
Written by a customer while visiting worx.com
Customer Rating
3
DOES NOT INCLUDE THE SHOULDER STRAP FOR THE TRIVAC
on November 16, 2019
Posted by: TexasTony
from Fort Worth, Texas
Gender:Male
Nice blower/vac but was VERY surprised that there is ONLY a carry/shoulder strap for the bag itself BUT NO strap for the blower/vac unit itself. REALLY? The blower.vac is HEAVY! Pretty sure that many folks will want and NEED a strap to not have to muscle this dead weight by pure hand/arm strength. This makes the unit a bit of chore to handle as it weighs close to 9 pounds empty. A pretty LOW RENT/El CHEAPO move by WORX! By the way it appears another smaller/lighter model DOES include a shoulder strap.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience, November 19, 2019
Greetings from WORX! We appreciated all feedback as it helps us to better and maintain a great experience for the customer. We apologize for any inconvenience may have been caused. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com