Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
292
4 Stars
77
3 Stars
40
2 Stars
31
1 Star
32
82%of customers recommend this product.
(
365 out of
447)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
3
Good idea but
on November 11, 2019
Posted by: Cbmerlot2
from Napa CA
Gender:Female
Only used once so far so much dust sifted through leaf bag all over clothes hands and machine too. Not what I thought would be like.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , November 13, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Like the Tryvac but hate the bag
on November 11, 2019
Posted by: Val33
from Reno nv
Gender:Female
I rated this product a 3 star mostly because of the Material and zipper of the bag. The replacements bags are horrible as well. They use to be great. I bought the product a couple of month a ago.
Pros- The trivac has improved power and a larger intake. The bag has a better attachment than past bags.
Cons- You need to remove the bag when switching from one mode to the other is Inconvenient and makes using it more difficult. But the worst thing is the bag material. It is so thin that dust comes through the bag and gets all over your clothing and you need to wear a dust mask at times to keep it out of your lungs.
Pros- The trivac has improved power and a larger intake. The bag has a better attachment than past bags.
Cons- You need to remove the bag when switching from one mode to the other is Inconvenient and makes using it more difficult. But the worst thing is the bag material. It is so thin that dust comes through the bag and gets all over your clothing and you need to wear a dust mask at times to keep it out of your lungs.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 13, 2019
Greetings from WORX! Thank you for sharing your experience and review! We apologize for any inconvenience you may have been caused. An email will be sent to you in regards to this as well. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
I feel tricked
on November 13, 2019
Posted by: Ginak
from Michigan
Gender:Female
I purchased this after watching the infomercial. I assumed it was what I had seen on tv, but there were obvious differences once I received it. I noticed that the neck (tube) is not angled at the end. I had no idea that there were different ones. I only found this one on the website which turned out to be different from the one on tv. I am disappointed and feel tricked. So be careful & look for the subtle differences.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , November 16, 2019
Greetings from WORX! Thank you for taking the time to share your experience and review! We apologize for any inconvenience and confusion. However, the Trivac you are seeing on the television will be the WG509. To better assist here will be the link to the Trivac seen on television https://www.worx.com/trivac-blower-mulcher-vacuum-wg509.html. Thank you for your patience and for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Vac is good - bags not!
on December 3, 2019
Posted by: Buried
from Rhode Island
Gender:Male
[This review was collected as part of a promotion.] The vac/blower works well - the bags however don’t last a single season and are expensive to replace 1/3 the cost of the blower itself - this issue needs to be addressed
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , December 10, 2019
Thank you for bringing this to our attention. Your feedback will be passed forward to the product development team! Your Trivac Leaf Collection bag is actually covered by a 1 year warranty! We are more than happy to help! Be on the look out for a email from me shortly!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
on December 4, 2019
Posted by: sjwelchjr
from Salisbury, NC
Gender:Male
[This review was collected as part of a promotion.] Not as powerful as advertised. Disappointed in the purchase
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , December 10, 2019
Thank you for taking the time to share your feedback. We appreciate you trying out the WORX Trivac. No worries, all WORX products are backed by a 30 day money back guarantee! Please contact our Customer Care Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
More than I expected
on December 7, 2019
Posted by: Dom V
from Philadelphia
Gender:Male
This tool is more than I expected.
Very powerful and compact
Very powerful and compact
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
it works fine both ways.
on December 18, 2019
Posted by: junior10
from floridaer
Gender:Male
the transition from blower to vacuum is terrible having to take off leaf bag to go to blower and turn this huge nob is a pain in the butt .I'm sorry but your first trivac blower and second are the best cause you can just go from vac right to blower that is my opinion thank you.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , December 18, 2019
Greetings from WORX! We most certainly appreciate the feedback as it helps us to maintain and improve each customer experience. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Best Yard Blower/Vac
on December 21, 2019
Posted by: amesguy0
from Tulsa, Oklahoma
Gender:Male
[This review was collected as part of a promotion.] After spending hours blowing, raking, and bagging leaves the Trivac cut my work load ny more than half and instead of 15 bags we only left 2 bags to pick up. The Trivac is 4 tools in one with the vac, mulcher, bag and blower replacing rakes and blower, broom and bags
I would recommend this to a friend!
Written by a customer while visiting worx.com