Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
292
4 Stars
77
3 Stars
40
2 Stars
31
1 Star
32
82%of customers recommend this product.
(
365 out of
447)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
2
The Old Trivac versus new one
on May 27, 2023
Posted by: KG08028
from Glassboro NJ
Gender:Male
The Old Trivac would get jammed from small branches or mulch and would not be able to chop these small pieces and the motor would burn out. Have they solved this issue with the new design? With the weight of the bag and no trap to help support this tool, how does a consumer handle carrying all this weight?
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , June 6, 2023
Hello Valued Customer!
Thank you for your interest in the new Trivacs we have available. Our new versions are lighter in weight and have more blower power. We have also made major changes to our bag materials.
Should you have any additional questions please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for your interest in the new Trivacs we have available. Our new versions are lighter in weight and have more blower power. We have also made major changes to our bag materials.
Should you have any additional questions please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
3
It's messy and very limited. Use a respirator.
on August 1, 2023
Posted by: PvilleBob
from Central Texas
Gender:Male
I have just come inside after 10 minutes of work and 20 for cleanup. The unit works as long as there are no branches/twigs that will jam it, you can get the opening close enough to such up the leaves, and the stuff to be sucked up is not very dry. It creates a cloud of dust so be sure to protect your lungs and eyes. Plan on a shower and washing your clothes and shoes or you will look and feel like you just got in from a dust storm. I would rather use a mulching mower than this. To be fair, it is summer and the leaves were really dry.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, August 3, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the TRIVAC 12-Amp Electric 3-IN-1 Blower/Mulcher/Yard Vacuum (WG512) did not meet your expectations. We appreciate your feedback as this will help us to improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Trivac Blower Mulcher
on August 18, 2023
Posted by: Mitchman27
from Davison, Mi
Gender:Male
[This review was collected as part of a promotion.] Mulcher is a very useful tool for blowing and collecting leaves and cleanin up the yard and garage. I am very satified
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Tri Vac / mulch -blower
on August 18, 2023
Posted by: Anonymous
from Milford , Connecticut 06460
Gender:Male
[This review was collected as part of a promotion.] I am already on my third Tri vac since the product was launched! This tool is great for me in leaf cleanup. My only issue was the bag attachment. The zipper failed 😞 on two of my units. I devised a repair which I shared with you almost 8 years ago where I took a foam insulation wrap and applied it to the bag and used spring clips to restrain during machine use. I ordered a replacement bag which failed after one week of use! I just bought a new complete replacement Tri vac system and noticed a new bag design ! This machine is great!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Trivac
on September 4, 2023
Posted by: Patty6019
from Merrill, WI
Gender:Female
I love this. The ease of it is a great feature.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great tool powerful
on September 12, 2023
Posted by: Mia 423
from Denver North Carolina
Gender:Male
[This review was collected as part of a promotion.] My tri vac is great .powerful lightweight holds lots leaves blows very good but sorry I didn’t get cordless model
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Very noisy
on November 24, 2024
Posted by: du62
from Saskatoon, SK
Gender:Male
When I turned on this blower/mulcher, I got shocked how noisy it is. It is much noisier than my circular saw or 10 gallon compressor. If there would be negative rating, I would give it all -5 stars (or black holes maybe).
Response from worx.comBy Worx Customer Service, November 26, 2024
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The decibel rating of the blower will be between 50-79db depending on what mode and speed you are on. However, If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The decibel rating of the blower will be between 50-79db depending on what mode and speed you are on. However, If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
1
Dead after one hour of use.
on January 25, 2025
Posted by: Anonymous
from Las Cruces, New Mexico
Gender:Male
I purchased the trivac back in June, I had bought a house with a few trees and thought this would work great. After one hour of use It stopped running I checked the circut breaker and it was still on. I switched extension cord still did not run. I plugged it into a known good plug nothing. I disassembled it and plug the motor direct bypassing all interlocks still did not run.
Perhaps I just got a Dud. While it worked it worked great good power good mulching, lots of dust but that is expected. If it had not failed I would have given a great review.
Perhaps I just got a Dud. While it worked it worked great good power good mulching, lots of dust but that is expected. If it had not failed I would have given a great review.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 28, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com