Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
292
4 Stars
77
3 Stars
40
2 Stars
31
1 Star
32
82%of customers recommend this product.
(
365 out of
447)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
5
Works great
on February 3, 2021
Posted by: Anonymous
from Coalinga,Calif.
Gender:Male
[This review was collected as part of a promotion.] Bought about one month ago works great
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love Worx products
on March 15, 2021
Posted by: Tini
from Kentucky
Gender:Female
[This review was collected as part of a promotion.] Haven’t had a chance to use yet, but if like my chainsaw and weed eater it will be a great purchase
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Wow good or terrible?
on March 30, 2021
Posted by: LoriePOK
from Poughkeepsie, NY
Gender:Female
[This review was collected as part of a promotion.] Used four times twice at the end of Fall and the beginning of Spring. Died out completely. Troubleshooting included the plug, outlet, even checked for blockage; nothing. This review is dependent on how Customer Service does. Let's find out together...until further notice
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, April 1, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Works Great
on April 7, 2021
Posted by: Rad54
from Central, Illinois
Gender:Female
My son loves using it
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Poorly Designed
on October 4, 2021
Posted by: AZRob
from Arizona
Gender:Male
Not enough suction!
I had leaves in rocks that it would not pick up.
Pickup tube constantly clogs.
The trash can cover will not stay secure and comes off.
Produces a lot of dust.
Bulky and ineffective.
I had leaves in rocks that it would not pick up.
Pickup tube constantly clogs.
The trash can cover will not stay secure and comes off.
Produces a lot of dust.
Bulky and ineffective.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , October 5, 2021
Hello Valued Customer. It's unfortunate to learn that the Trivac does not provide the best suction power for you. It is recommended that you use the blower when clear of rocks, stones, pebbles, acorns, as those can damage or provide little performance. We'd like to learn more about the issue you're having with the blower and provide you with a solution. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
very easy to switch over from vac to blower.
on October 14, 2021
Posted by: Tom89
from Columbus, Ohio 43228
Gender:Male
Do not have a comer to do this
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great
on October 15, 2021
Posted by: Annamae
from mo
Gender:Female
i am very happy with took a bit to figure how to use it but i got it
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool,
on October 30, 2021
Posted by: Handy Harry
from Great Neck NY
Gender:Male
I got it before the leaves came down,of course I tried it and it works really nice
I would recommend this to a friend!
Written by a customer while visiting worx.com